© NOVATEC, Inc. 2013 All Rights Reserved
VL-VLP IM 4-12-2013
18
13- WARRANTY
– NOVATEC, INC. - Effective Date 4-10-2013
NOVATEC, INC. offers COMPREHENSIVE PRODUCT WARRANTIES on all of our plastics auxiliary equipment. We
warrant each NOVATEC manufactured product to be free from defects in materials and workmanship, under normal
use and service for the periods listed under
“Warranty Periods”.
The obligation of NOVATEC, under this warranty, is
limited to repairing or furnishing, without charge, a similar part to replace any part which fails under normal use due to
a material or workmanship defect, within its respective warranty period. It is the purchaser’s responsibility to provide
NOVATEC with immediate written notice of any such suspected defect. Warranted replacement parts are billed and
shipped freight pre-paid. The purchaser must return the suspect defective part, freight prepaid and with identifying
documentation to receive full credit for the part returned. NOVATEC shall not be held liable for damages or delay
caused by defects. No allowance will be made for repairs or alterations without the written consent or approval of
NOVATEC.
The provisions in equipment specifications are descriptive, unless expressly stated as warranties. The liability of
NOVATEC to the purchaser, except as to title, arising out of the supplying of the said equipment, or its use, whether
based upon warranty, contract or negligence, shall not in any case exceed the cost of correcting defects in the
equipment as herein provided. All such liability shall terminate upon the expiration of said warranty periods. NOVATEC
shall not in any event be held liable for any special, indirect or consequential damages. Commodities not
manufactured by NOVATEC are warranted and guaranteed to NOVATEC by the original manufacturer and then only
to the extent that NOVATEC is able to enforce such warranty or guaranty. NOVATEC, Inc. has not authorized anyone
to make any warranty or representation other than the warranty contained here. Non-payment of invoice beyond 90
days will invalidate the warranty. A renewed warranty can be purchased directly from NOVATEC.
Please note that we always strive to satisfy our customers in whatever manner is deemed most expedient to overcome
any issues in connection with our equipment.
Warranty Period:
Note: All warranty periods commence with the shipment of the equipment to the customer.
VL & VLP Series Loaders = 2 Years
Exclusions:
Routine maintenance/replacement parts are excluded from the warranty. These include, but are not limited to: hoses,
desiccant, filters, filter elements, wiper seals, gaskets, dew point sensors, infrared lamps, motors, internal solenoids,
fuses and motor brushes. Use with abrasive materials will void the warranty of any standard product. Wear resistant
options may be available to extend usable service life with abrasive materials. NOVATEC reserves the right to limit the
warranty if the customer installs replacement parts that do not meet the specifications of the original parts supplied by
NOVATEC.
*Specific Exclusions:
1. NovaDrier warranty is void if coalescing filters are not replaced on a 6-month or yearly basis (per instruction manual)
and/or membrane has been exposed to ozone.
2.Touch screen controls on NovaWheel dryers have a 2-year warranty. All other controls have a 1-year warranty
3. NovaVac Dryer -The ability of the canisters to hold vacuum will be compromised if the vacuum seal edge is
damaged from mishandling. We do not warranty canisters damaged from improper handling. We do, however,
warranty the seals.
4. LOAD CELLS on our WSB’s are covered by NOVATEC standard warranty as long as they have not been damaged
from improper handling.
5. Velocity Control Valve warranty is voided if unit is placed in direct material flow.
This warranty shall not apply to equipment:
1. Repaired or altered without written approval of NOVATEC unless such repair or alteration was, in our judgment, not
responsible for the failure
2. Which has been subject to misuse, negligence, accident or incorrect wiring by others
3. Warranty is void if processing rates exceed manufacturer-recommended levels or if damage is caused by
ineffective power isolation and/or power spikes/sags or incorrect installation.
NOTE: All conditions and content of this warranty are subject to changes without notice.
