4
VOICEMAIL
FIRST TIME MAILBOX SET UP
The first time you use your mailbox, you must create a password and record your name.
IMPORTANT:
THERE IS NO PASSWORD INITIALLY.
Your mailbox number may be your extension number or it may be a number assigned to you by
CREATE PASSWORD: REQUIRED
Press
MESSAGE
Key. (if your phone does not have a Message Key, Dial
*17
).
Enter mailbox number (your ext) and Press
#.
When prompted for password Press
#.
You do not yet have a password, so just press # when prompted
Enter your new password and Press
#.
Must be 6—15 digits and must be secure (can’t use 123456, etc)
Re-enter your new password again and Press
#.
Stay on the line.
RECORD NAME: REQUIRED
NOTE:
Pressing
1
always starts and ends the record process.
If you hung up, Log in to your mailbox. (See page 4)
Press
1
and at the tone: Record your name (and/or Title, Dept. and/or Ext Number)
Press
1
to end Recording. System will replay your Name
Press
#
to Approve.
OR
Press
1
to Rerecord.
NOTE:
When recording the name for a general or group mailbox, use the Group name ie: Operator or Receptionist.
RECORD and ACTIVATE GREETINGS: OPTIONAL BUT RECOMMENDED
If you hung up, log in to your mailbox (See page 1)
Press
3
To access greeting menu.
Press
1
To create change delete a greeting.
Enter Greeting number (1-9).
NOTE:
It is easiest to match your greeting number to the call type you will use as listed below.
Begin speaking after the tone.
Press
1
To end recording.
Press
23
To listen.
NOTE:
If you don’t like the greeting: Press *3 to delete then Press 1 to rerecord
Press
#
To APPROVE your greeting
IMPORTANT:
A GREETING MUST BE ACTIVATED FOR IT TO PLAY TO CALLERS.
STAY ON THE LINE TO ACTIVATE YOUR GREETING BY FOLLOWING VOICE PROMPTS.
Voice prompt will tell you “to use this greeting for”:
ALL CALL
Press 1 Plays to ALL callers and overrides all other greetings except Temporary
INTERNAL
Press 2 plays to callers inside your organization Use in conjunction with EXTERNAL
EXTERNAL
Press 3 plays to callers from outside your organization
BUSY
Press 4 Plays when ALL extensions are busy use in conjunction with NO REPLY
NO REPLY
Press 5 Plays when you do not answer your phone
Default
Press 8 System greeting in synthesized voice (your recorded name is inserted into this greeting)
TEMPORARY Press 9 Takes over for ALL active greetings and can be deactivated by system (see page 2)
NOTE:
It is recommended you record your
ALL CALL
or the
INTERNAL
and
EXTERNAL
Greeting. It is not necessary to
record all the greetings.
