If the Temperature is abnormal, please check the CPU temperature and the heat transfer of the chassis.
▪
If the temperature is OK, please scan your PC for any
virus
▪
Freezes/Hangs when running certain
application
s or games
▪
Please update by loading any new patch available from the corresponding website
▪
Cannot connect to the Internet
Solution
Check the LAN settings in the
BIOS
▪
Install a new clean OS and install the chipset and LAN drivers
download
ed from the official website
▪
The
network
adapter might not be recognized in Device Manager
▪
If there is yellow question mark or exclamation mark before the
network
card in the Device Manager, please re-install the OS and drivers. If
the problem persists, please contact our service center.
▪
If there is no yellow question mark or exclamation mark before the
network
card:
▪
In Control Panel/
Network
Connections/Local Area Connection, the
network
cable is shown as “un-plugged(X)”, please check the
network
cable/router/switch/
modem
/other
network
peripherals and
network
port, or plug
network
cable to another system
▪
In Control Panel/
Network
Connections/Local Area Connection is disabled (grey), please enable(right click and choose “Enable”) it for a
test. If the problem persists, please turn off the
firewall
, search for and kill any
virus
, reinstall the OS and drivers. If the problem still
exists, please contact our service center
▪
In Control Panel/
Network
Connections/Local Area Connection is shown as “Limited or no connectivity” (yellow exclamation mark)”, please
do some troubleshooting using the following steps:
▪
Right click and choose ”repair”
▪
Un-plug and re-plug the
network
cable
▪
Check
server
DHCP settings, IP configuration, seek advice from your
Internet
Service Provider
▪
Restart
▪
Re-connect the
network
or access IP
▪
Skip the router and connect to the
Modem
directly
▪
Turn off other computers in the same
network
to avoid any IP conflicts
▪
There is no abnormal situation in Control Panel/
Network
Connections/Local Area Connection, please do some troubleshooting using the
following steps:
▪
Try to access the IP or Static IP automatically
▪
Un-plug and re-plug the
network
cable
▪
Check
server
DHCP settings, IP configuration, seek advice from ISP
▪
Restart
▪
Re-connect the
network
or access IP
▪
Turn off other computers in the same
network
to avoid any IP conflicts
▪
Check the MAC address (You can follow the commands: “ Start”—“ All Programs”—“ Run”,
▪
Please input “ cmd”, and then input “ ipconfig/all” to check MAC address
▪
If the
network
card is not recognized in Device Manager, please contact our service center
▪
4GB of Memory Installed, Computer only Recognizes 3.0GB or less
Solution
If
you installed a total of 4GB of
memory
, the system will detect less than 4GB of total
memory
because of address space allocation for other critical
functions, such as:
▪
System
BIOS
(including motherboard, add-on cards, etc…)
▪
Motherboards resources
▪
Memory
mapped I/O
▪
configuration for AGP/PCI-Ex/PCI
▪
Other
memory
allocations for PCI devices
▪
Different onboard devices and different add-on cards (devices) will result in a different total
memory
size.
▪
e.g. more PCI cards installed will require more
memory
resources, resulting in less free
memory
for other uses.
▪
On an SLI system, since
PCI Express
graphic cards will occupy around 256MB, another 256MB will be occupied after you install a 2nd
PCI Express
graphic card. Hence, only 2.75GB of
memory
is left if two SLI cards are installed while 3.0GB
memory
is left with one graphic card.
▪
This limitation applies to most chipsets and to Microsoft Windows 32-bit version operating systems.
▪
With a Windows 32-bit version of the
operating system
, we recommend that you have less than 3GB of total
memory
installed. If more than 3GB
memory
is required for your system, then these two conditions must be met:
▪
The
memory
controller which supports
memory
swap functionality must used. Chipsets later than Intel 975X, 955X, Nvidia NF4 SLI Intel
Edition, Nvidia NF4 SLI X16, and AMD K8 CPU architecture support
memory
swap function.
1.
Installation of a Windows 64-bit
Operating System
, which can address more than 4GB of
memory
.
2.
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