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Graphical Expansion Module (GEM)

11

Graphical Expansion Module features

The IP Phone Graphical Expansion Module (GEM) 1100 Series terminals
provide the same functionality available on CICM when using the KEM with
the exception of moving features from main terminal display to the GEM,
for details see

“Key Expansion Module features” (page 8)

. For additional

GEM features, see the following:

•

18 soft-labeled keys and an LCD screen that displays two pages on the
GEM, for a total of 36 keys

•

access to the 22 feature keys on a CS2000/CS2100 line extension
module M522, which are spread over the two pages

•

supports two GEM on a single IP Phone terminal, providing up to 44
additional keys

•

auto hide functionality is not available for a GEM on the 1100 Series
terminal

•

auto scroll functionality is available on the 1120E and 1140E with
advanced GEM functionality turned off, auto scroll is not available on
the 1150E

Graphical Expansion Module configuration

Nortel IP Phone Graphical Expansion Module (GEM) must be provisioned
through both the CS2000/CS2100 and Element Manager (EM). The M522
line option on the CS2000/CS2100 must be assigned to its associated
terminal on the DMS prior to assigning features to keys on the GEM. The
M522 line option specifies if there are one or two GEM units and enables
provisioning of features on the additional keys. EM data controls the use
of any GEM connected to a terminal, such as, the Gateway uses EM
data information to support or block GEM usage. For example, if terminal
configuration or user profile specifies only one GEM unit, but there are two
GEM units attached to the terminal, the user can only utilize the first GEM,
the second GEM is blocked based on EM data.

The GEM display is very similar to the i24KEM unit. Icons and labels on
the GEM unit operate the same as on the i24KEM unit. A maximum of two
GEM units can be supported on a single terminal.

Advanced GEM functionality and optionality

By default, an IP Phone 1100 Series terminal with GEM attached will adopt
the advanced functionality where the feature keys located on the main
terminal’s second and third pages are relocated to the GEM. Advanced
GEM functionality can be enabled or disabled on a terminal or user basis.

Carrier VoIP

Nortel IP Phone Expansion Module User Guide (CICM)

NN10300-011

09.01

Standard

4 July 2008

Copyright © 2008 Nortel Networks

.

Содержание NN10300-011

Страница 1: ...Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM Release CICM 10 1 Document Revision 09 01 www nortel com NN10300 011 ...

Страница 2: ...ation in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel the Nortel logo Business Made Simple and the Globemark are trademarks of Nortel...

Страница 3: ...odule display 12 Setup and assembly 17 Setup and assembly for the KEM 17 Installing a Key Expansion Module 18 Using the wall mount option 19 Adjusting the tilt base 19 Setup and assembly for the GEM 19 Navigational Key transition for IP Phone 1120E 20 Navigational Key transition for IP Phone 1140E and 1150E 20 Centrex M522 line option 21 GEM operation during an upgrade 21 Expansion Module initiali...

Страница 4: ...4 Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 5: ...00 011 for release CICM 10 1 Features page 5 Other changes page 5 Features There were no feature changes made to this document Other changes There were no other changes made to this document Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 6: ...6 New in this release Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 7: ...ponent that connects to an IP Phone to expand the number of fixed line and feature keys available to the phone The number of keys that are available is determined by the Communication Server CS2000 CS2100 to which the IP Phone or KEM is connected and not the devices When KEM is used with the Centrex IP Client Manager CICM only 22 keys are available despite there being 24 physical keys on the KEM K...

Страница 8: ...ys to 33 Adding two KEMs increases this number to 55 Key Expansion Module features The IP Phone Key Expansion Module KEM has the following features 24 keys arranged in two columns on the outside of an LCD display These keys provide a maximum of 44 additional user labeled feature keys or lines to the IP phone desk mount bracket and structural base plate to connect the KEM to an IP Phone 2002 or 200...

Страница 9: ...er terminal setting menu is Display Use this option to adjust the brightness of the display Key Expansion Module display Nortel IP Phone Key Expansion Module KEM has one liquid crystal display LCD screen as shown in Figure 2 IP Phone 2002 with KEM page 9 Figure 2 IP Phone 2002 with KEM Each of the physical keys on the KEM can have a user defined label with a maximum of 10 characters associated wit...

Страница 10: ...hone 1100 Series terminals on the CICM platform The GEM provides 18 soft labeled keys and an LCD screen that displays pages each page displays 18 feature keys with access to the 22 feature keys on a CS2000 CS2100 M5216 line extension module M522 The M522 extension module has a total of 22 feature keys these 22 keys are spread over two pages on the GEM A single IP Phone terminal can support two GEM...

Страница 11: ...M522 line option on the CS2000 CS2100 must be assigned to its associated terminal on the DMS prior to assigning features to keys on the GEM The M522 line option specifies if there are one or two GEM units and enables provisioning of features on the additional keys EM data controls the use of any GEM connected to a terminal such as the Gateway uses EM data information to support or block GEM usage ...

Страница 12: ...ion is assigned to the users LEN through the OSSgate flow through provision feature One M522 line option provides support for one GEM Two M522 line options assigned to a LEN provides support for two GEMs The default support for IP Phone 1120E 1140E and 1150E is two GEMs with 22 keys per module Details of the number of provisioned expansion modules against a users LEN is available on the CICM Eleme...

Страница 13: ...four buttons on the second page are not utilized The GEM displays the feature keys 5 to 14 as well as the M522 extension module feature keys 1 to 22 see Figure 4 IP Phone 1120E feature keys with GEM page 13 To access all the feature keys on the GEM the user must use the Up and Down navigational buttons to scroll through the pages Figure 4 IP Phone 1120E feature keys with GEM When advanced GEM func...

Страница 14: ...e remaining features are not available on the main terminal they are moved onto the GEM GEM functionality allows a total of 36 buttons over two pages of which six buttons on the second page are not utilized The GEM displays the feature keys 7 to 14 as well as the M522 extension module feature keys 1 to 22 To access all the feature keys on the GEM the user must use the Up and Down navigational butt...

Страница 15: ...hen advanced GEM functionality is disabled on the IP Phone 1150E the main terminal displays feature keys 1 to 6 across one page Dedicated ACD keys are available to provide access to ACD features provisioned on keys 7 to 14 The GEM only displays features located on the M522 extension module The 14 feature keys located at the top of page 2 on the GEM have no functionality To access keys 7 to 14 the ...

Страница 16: ...16 Overview Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 17: ...ne 2002 page 17 A desk mount bracket and a structural baseplates are provided to secure the KEM to the IP Phone Figure 6 KEM attached to an IP Phone 2002 KEM attaches to the IP Phone or another KEM through the accessory expansion module AEM interface Extending from the left side of the KEM is a 10 pin female header on a ribbon cable that is connected to inside of the module Use this ribbon cable t...

Страница 18: ...lder IP Phone 2002 models have shorter connector pins If your IP Phone 2002 has a short connector pin detach the ribbon cable connector from the retaining clip on the KEM and connect it to the header connector on the IP Phone 4 After the cable is attached to the phone reconnect the ribbon cable to the KEM The KEM starts when it is attached to a power source The KEM does not have its own power sour...

Страница 19: ...ger data controls the GEM connection to a terminal When attaching a GEM to the IP Phone 1100 Series terminal it is recommended that the phone is powered off prior to attaching the GEM When the GEM is attached and the user logs back into the CICM the GEM feature keys are available Without a GEM attached the IP Phone 1100 Series terminals Up and Down navigational buttons will transition feature key ...

Страница 20: ...st page 5 With two M522 line options and two GEM units attached Up and Down will transition a page change on both GEM s simultaneously The second GEM will only display the second M522 feature keys End Navigational Key transition for IP Phone 1140E and 1150E To access all 22 keys available on a M522 line option as well as keys 7 to 14 for the IP Phone 1140E and 1150E on a GEM the user must press th...

Страница 21: ...ision feature Provisioning of the Centrex M522 line option is done through OSSgate flow through provisioning An example of the servord command to assign two M522 line options to a line is a follows ado CICM 02 0 00 00 1 m522 2 y GEM operation during an upgrade The Nortel IP Phone Graphical Expansion Module GEM functionality should become instantly available when upgrading from a CICM load that pre...

Страница 22: ...22 Setup and assembly Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 23: ...oes blank or fails to begin flashing contact your system administrator KEM or GEM establish communication with the base IP phone The display flashes until it establishes communication with the IP Phone If the display does not stop flashing communication cannot be established with the IP Phone Contact your system administrator KEM or GEM download key maps Key maps are used to download feature key a...

Страница 24: ...st be functioning in order for the second module to operate This is because the second module depends on the first module to provide power from and communication with the IP Phone Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 25: ...er Guides Controls and settings for GEM When a Nortel IP Phone Graphical Expansion Module GEM is attached to an IP Phone the ability to control the display contrast of the GEM through the terminal s local menu is available This ability is not available on the display menu provided by the CICM To adjust the display contrast the user must perform the following Press the Services key twice Select 1 P...

Страница 26: ...26 Controls and settings Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Страница 27: ......

Страница 28: ...d in Canada the United States of America and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without ...

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