Nortel Agent Greeting NTVQ09AB, Руководство по техническому обслуживанию и устранению неисправностей

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Card Specific Loadware Upgrades Page 47 of 66
Agent Greeting Card Maintenance and Troubleshooting Guide
Media Card (NTVQ09BA) XA Firmware Upgrade
There are two recommended methods for upgrading XA firmware.
1. XA firmware upgrade from an external FTP Server.
2. XA firmware upgrade using FTP to transfer loadware to Compact Flash
Card.
Note: XA Upgrades to the card require access to the VxWorks shell on the
bootROM load. This is available either via a telnet connection or via serial
access to COM1. For bootROM load shell access, the default username is
“itgadmin” and the default password is “itgadmin”.
XA Upgrade from Compact Flash Card
STEP1: FTP the XA firmware onto the “/C:” drive using the same method to
that outlined above for transferring the application load.
STEP2: Reboot the card and boot into the bootROM load. To enter the
bootROM load, reboot the card and when the card is rebooting, the user will
be prompted to enter “jkl” to gain access to the bootROM.
STEP3: The XA firmware can be upgraded by typing the following from the
shell:
upgradeXa “<server IP address>”, “<userid>”, “<password>”,
“<path>”, “<filename>” <CR>.
Where <Server IP Address> is the IP address of the Agent Greeting Card.
<userid> and <password> are the same as the shell username/ password on
the Agent Greeting Card. <path> is the location on the card where the XA
firmware is located.
STEP4: When the upgrade function is complete, reboot the card.