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Troubleshooting
Use the procedures in this section to troubleshoot the BAP120.
Navigation
•
"Troubleshooting when wireless clients cannot access the network"
(page 41)
•
"Troubleshooting when the BAP120 cannot be configured" (page 42)
•
"Troubleshooting when WebUI does not display the left menu panel"
(page 43)
•
"Contacting the BAP120 if the log on details are lost" (page 43)
•
"Troubleshooting when all other recovery measures fail" (page 44)
•
"Troubleshooting when WebUI does not display accurate information"
(page 44)
•
"Troubleshooting when WebUI does not log on correctly" (page 44)
Troubleshooting when wireless clients cannot access the network
If wireless clients cannot access the network, perform the following checks.
Procedure steps
Step
Action
1
Be sure the access point and the wireless clients are configured with
the same Service Set ID (SSID).
2
If authentication or encryption are enabled, ensure that the wireless
clients are properly configured with the appropriate authentication
or encryption keys.
3
If authentication is being performed through a Remote Authentication
Dial-in User Service (RADIUS) server, ensure that the authentication
credentials and user information of the clients are properly
configured on the RADIUS server.
BAP120
Using the Nortel Business Access Point 120
NN47921-301
01.01
Standard
1.0
August 2006
Copyright © 2006, Nortel Networks
Nortel Networks Confidential
.
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