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device Generic volume cannot be stopped right now. Try stopping the
device again later message, what should I do?
A: Close any program that might be accessing data on the player,
including Windows® Explorer. If it does not work, close all programs
and wait for another 20 seconds, then try the green arrow icon again. If
it still does not work, you should shut down the player and disconnect
the USB cable.
Q: During power on, why the TV will have a short flash, blue screen or
screensaver?
A: This is normal, when the system initialize, it will setup the
corresponding parameters so it can output the correct video signal to
the TV, during the initializing time, the TV will receive incorrect signals
or the signals will not be stable and will cause the TV screen to flash,
some TV will treat it as no signal, and will display a blue screen or
screensaver.
Q: After the player is connected to the Internet ,Why can’t I download
movies or browse some video or news ?
A: This problem may have several causes. Please check the following
items:
1. Some network function can not be used in home (eg, YouTube
video, cnn news, bbc news and so on), the details please refer to the
local network .
2. Please don’t do other operations during the process of downloading
files.
3. Please restart the product it you can not search the wireless IP