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following points:
1) Check if the network cable is connected properly at both sides, i.e.
to the Player and to your network.
2) Make sure that the computer that you want to access is running and
not in a standby or idle mode.
3) Check the network and file sharing settings on your computer.
4) Check that you have entered the correct user name and password.
Please note that they are case sensitive.
5) Make sure that your firewall settings permit the Player to access
your computer.
6) If you want to access files that are stored on a USB data storage
device which is connected to a router and thus made available as
network storage, please note that you must set up a connection to the
drive using "My_Shortcuts ". To do so, you must enter the IP address
of your router as well as the user name and the password necessary
to access the network storage.
Q: How is it possible that the playback of a file from a shared folder in
the network is aborted?
A: The energy saving settings of the computer or the NAS interrupt the
connection.
If the energy saving settings of your computer or your NAS are active,
then they can go into an idle state or a sleep mode even though they
are being accessed via the network. During a sleep mode no data is
transferred via the network. Please adjust the energy saving settings of
the media source so that it does not go into a sleep mode while you
play files via the network.