Fried snacks
are not crispy
The snacks meant to be fried in a
traditional deep fryer.
Should lightly brush some oil onto the snacks
for a crispier result.
Smoke comes
out from the
appliance.
Using oil or frying greasy
ingredients.
When you fry greasy ingredients in the Air
Fryer, a large amount of oil will leak out. The
oil produces white smoke and the air fryer
may heat up more than usual.
The fry pan still contains grease
residues from previous use.
White smoke is caused by grease heating up
in the air fryer. Make sure you clean the
round basket properly after every use.
Fresh fries are
fried unevenly
Use the wrong type of potato.
Use fresh potatoes and make sure that they
stay solid during frying.
Did not rinse the potato sticks
properly before frying them.
Rinse the potato sticks properly to remove
starch.
Fresh fries are
not crispy
It depends on the amount of oil and
wetness of the fries
Make sure dry the potato sticks properly
before adding the oil.
Cut the potato sticks smaller for a crispier
result.
Add slightly more oil for a crispier result.
E1 display
Broken circuit of the thermal sensor Contact to customer service center
E2 display
Short circuit the thermal sensor
Contact to customer service center
INSTRUCTION OF SCANNING QR CODE
Method 1: Scaning QR code by Zalo (Vietnam app)
-
Open Zalo. - Click ( + ) and select Scan QR code
-
Move the camera to QR code -
Click “ Yes ” to redirect to the warranty
registration page
