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TROUBLE-SHOOTING
Sn
Voice prompt
Trouble-shooting
1
The dust box appears to be missing.
Re-install the dust box or pause the clea-
ning task of the machine.
2
The radar on top appears to be obscu-
red. Please clean it and try again.
Please check and remove foreign objects
around the Lidar or move it to other place
to restart
3
The wheels are not on the ground. I
need a new position so I can continue
cleaning.
Move the machine to other place to restart
cleaning.
4
The crash sensor is not fully functional.
Will you please wipe it down?
Please check and clean the anti-dropping
sensor and try again.
5
The collision sensor is dirty. Will you
please wipe it?
Please check and clean the anti-collision
sensor and try again.
6
My wall sensor on the right side is dirty.
Will you wipe it, please?
Please check and clean the wall sensor and
try again.
7
The radar on top appears to be obscu-
red. Please clean it and try again.
Please check and clean the foreign objects
around the radar cover and try again.
8
The bumper needs cleaning. Can you
help me?
Please check if the bumper or anti-collision
sensor is stuck.
9
Please clean the dust box.
Please clean the dust box or replace it with
a new one.
If the machine is faulty during operation, the power key quick flashes in red color. Please refer
to the following voice prompts or APP prompt to solve the abnormal problem.