Troubleshooting
41
Powerline Music Extender XAU2511
Symantec Endpoint Protection
The antivirus software Symantec Endpoint Protection v11.0.5002.333 filters the NETGEAR
Powerline Utility network traffic and prevents Powerline devices from appearing on the
Network Map. To allow Powerline Utility network traffic to pass through the Symantec
Endpoint Protection filter, you must add a firewall rule to the filter.
Note:
Symantec Endpoint Protection v12.0.1001.95 does not have this
issue.
To add a firewall rule for your Powerline devices:
1.
Open the Symantec Control Center, and click the
Options
button under Network Threat
Protection.
2.
Select
Configure Firewall Rules
from the menu.