Troubleshooting
134
Trek N300 Travel Router and Range Extender PR2000
Cannot Access the Internet
If you can access your Trek but you cannot access the Internet, first determine whether the
Trek can obtain an IP address from your Internet service provider (ISP). Unless your ISP
provides a fixed IP address, your Trek requests an IP address from the ISP. You can
determine whether the request was successful.
To check the WAN IP address:
1.
Launch your browser from a computer or wireless device that is connected to the Trek.
2.
Enter
www.routerlogin.net
or
www.routerlogin.com
in the web browser address bar.
The login screen displays.
3.
Enter the Trek user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
4.
Click the
OK
button.
The BASIC Home screen displays.
5.
Select
Administration > Router Status
.
6.
Check that an IP address is shown for the Internet port.
If 0.0.0.0 is shown, your Trek has not obtained an IP address from your ISP.
7.
If your Trek cannot obtain an IP address from the ISP, force your cable or DSL modem to
recognize your new Trek by restarting your network.
For more information, see
Sequence to Restart Your Network
on page
131.
