Back Up the Mobile Router Settings............................................70
Restore the Mobile Router Settings.............................................71
Disable the Factory Reset Button.................................................71
Factory Reset From the NETGEAR Mobile App.........................72
Factory Reset From the Touch Screen........................................72
Factory Reset From a Web Browser............................................73
Factory Reset Using the Reset Button.........................................73
Reboot the Mobile Router.................................................................74
Reboot the Mobile Router From the Touch Screen...................74
Reboot the Mobile Router From the NETGEAR Mobile App....75
Reboot the Mobile Router From a Web Browser......................75
Power Off the Mobile Router............................................................75
View Details About Your Mobile Router..........................................77
Chapter 8 Frequently Asked Questions
Why can’t my device connect to the mobile router?.....................79
Why can’t I access the Internet?........................................................79
Why is the signal indicator always low?...........................................79
Why is the download or upload speed slow?.................................80
What do I do if I forget my admin login password?.......................80
How do I disconnect from the mobile broadband network?........80
The LCD is not lit. How do I know if the mobile router is still powered
on?........................................................................................................81
How do I find my computer’s IP address?.......................................81
How do I find my computer’s IP address on a Windows 8
device?............................................................................................81
How do I find my computer’s IP address on a Mac OS X
device?............................................................................................82
How do I find my computer’s IP address on devices running other
operating systems?........................................................................82
How do I find a device’s MAC address?..........................................82
How do I find a device’s MAC address on a Windows 7, Windows
10 or Vista device?.........................................................................82
How do I find a device’s MAC address on a Windows 8
device?............................................................................................83
How do I find a device’s MAC address on a Mac OS X device?.83
Where can I find more information?................................................83
6
Nighthawk M5 5G WiFi 6 Mobile Router