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AirCard 782S Mobile Hotspot User Guide

2400352

Patents

This product may contain technology developed by or for NETGEAR Inc. This product
includes technology licensed from QUALCOMM

Copyright

Trademarks

NETGEAR, the NETGEAR logo, AirCard, and Watcher are trademarks of NETGEAR, Inc. in
the United States and/or other countries. Other brand names mentioned herein are for
identification purposes only and may be trademarks of their respective holder(s).

Windows

and Windows Vista

are registered trademarks of Microsoft Corporation.

Macintosh

and Mac OS X

are registered trademarks of Apple Inc., registered in the

U.S. and other countries.

QUALCOMM

is a registered trademark of QUALCOMM Incorporated. Used under

license.

Other trademarks are the property of their respective owners.

Information is subject to change without notice.

Содержание AirCard 782S

Страница 1: ...782S Mobile Hotspot AirCard User Guide 2400352 Rev 1...

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Страница 3: ...any aircraft whether the aircraft is on the ground or in flight In aircraft the NETGEAR modem MUST BE POWERED OFF When operating the NETGEAR modem can transmit signals that could interfere with vario...

Страница 4: ...ed States and or other countries Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder s Windows and Windows Vista are registered tra...

Страница 5: ...mode 16 AirCard Watcher app for Smartphones and Tablets 16 Hotspot homepage 17 Security credentials 17 Use Your Mobile Hotspot 19 View data usage 19 Manage Wi Fi 20 Choose a Wi Fi Profile Enable disa...

Страница 6: ...urity settings 40 View details about your mobile hotspot 40 Update mobile hotspot software and firmware 41 Replace the SIM card 43 Advanced Settings 45 Hotspot software 45 Download backup and restore...

Страница 7: ...r the Homepage URL 58 How do I disconnect from the mobile broadband network 59 The Connect Disconnect button on the Homepage doesn t work 59 How can I extend the life of the battery 59 How do I turn t...

Страница 8: ...he Hotspot 64 Alerts 65 SIM not installed 65 SIM Error Check SIM 65 SIM Locked 65 SIM MEP Locked 65 Temperature related alerts 65 Connection alerts 66 Specifications 69 Mechanical Specifications 69 En...

Страница 9: ...ptop with the USB cable to access the Internet Additional features include Touchscreen LCD interface Manage your hotspot settings data connection and Wi Fi network usage and view system alerts On scre...

Страница 10: ...hones and Tablets see page 16 Power button Power key LCD touchscreen Status LED External antenna port 2 External antenna SIM slot AC adapter microUSB port port 1 Table 1 1 Power button usage Desired r...

Страница 11: ...devices etc Device settings screen brightness software updates view wireless number etc System alerts Device tutorial Use the touchscreen to Personalize the hotspot and change basic settings Use the...

Страница 12: ...low level 5 bars excellent Triangle roaming connected to a network other than Telstra s No signal The type of network available 4G LTE H HSPA and Dual Carrier 3G 3G Battery level Indicates the charge...

Страница 13: ...cable USB port on your computer Alerts Tap the alert bar to view the messages Default Main Wi Fi name and password Used by Wi Fi enabled devices to connect to the mobile hotspot Guest Wi Fi name and p...

Страница 14: ...ch above either external antenna port 2 Insert the battery as shown Ensure the gold contacts on the battery line up with the gold contacts on the device 3 Replace the back cover Note The battery comes...

Страница 15: ...le See Tethered mode on page 16 1 Turn on the hotspot Press and hold the power button for a few seconds Once powered up the hotspot automatically searches for and connects to your network provider s m...

Страница 16: ...support the hotspot Windows XP or other Windows OS if installing the NMEA PORT 1 On the hotspot tap Settings More Driver Installation 2 Tap Install Drivers 3 Use the USB cable to connect the hotspot t...

Страница 17: ...s Administrator 1 On the homepage place your cursor in the Sign In field and type admin the default Admin Login 2 Click Sign In Once you are logged in you can access all of the features available on t...

Страница 18: ...d guests can use this password to access the Guest Wi Fi network Admin Login Used to log into the homepage as Administrator You must be logged in as Administrator to use certain features and to make c...

Страница 19: ...ling cycle starts and the session data counter resets automatically for each session On the LCD touchscreen The home screen shows the estimated data usage for the current billing cycle To view detaile...

Страница 20: ...t Wi Fi network Share your Wi Fi with temporary visitors without exposing the devices on the Main Wi Fi network or letting them access the hotspot homepage By default Main Wi Fi is enabled and Guest W...

Страница 21: ...ck Submit to save your changes Note If you selected a predefined profile then changed Frequency or Guest Wi Fi options the profile type changes automatically to Custom Setup Note When you change your...

Страница 22: ...e You can add a WPS enabled Wi Fi device to your Wi Fi network without a Wi Fi password using the homepage or the hotspot LCD screen On the LCD touchscreen 1 On the home screen tap Wi Fi WPS 2 Tap Pai...

Страница 23: ...n or If the device you want to connect has a WPS PIN associated with it Click Enter WPS PIN and then enter the device s WPS PIN Your hotspot and the wireless device will communicate and establish the...

Страница 24: ...of devices that will be allowed to access your hotspot b When prompted tap Submit 4 Tap the displayed split to set the number of connections available for the Main and Secondary Wi Fi networks 5 Tap...

Страница 25: ...tton appears once you make a selection View block connected users Note When you block or unblock users the hotspot resets to activate the new settings Any devices connected to the hotspot will be disc...

Страница 26: ...do not recognize you can block that device from connecting to your Wi Fi network To block a device 1 Tap the device name 2 Tap Block Device 3 Tap Continue Block To view a list of blocked devices 1 Fr...

Страница 27: ...cess to your network 1 From the home screen tap Wi Fi Block List 2 Tap View Blocked Devices A list of blocked devices appears Note The View Blocked Devices button appears and is active only if the blo...

Страница 28: ...e device name The device details appear 2 Click Block Device 3 When prompted click Block Device again To view a list of blocked devices 1 From the Homepage click Wi Fi Mac Filter The Black List shows...

Страница 29: ...on Always except when roaming The mobile hotspot automatically attempts to connect only to your network provider s mobile broadband network when powered on Always The mobile hotspot automatically atte...

Страница 30: ...twork available the mobile hotspot will not be able to connect to a mobile broadband network until you change this setting Note To connect to a specific network while roaming use the Scan option from...

Страница 31: ...rk available the mobile hotspot will not be able to connect to a mobile broadband network until you change this setting 5 If you want to select a mobile network other than your network service provide...

Страница 32: ...removed automatically Battery Battery life The mobile hotspot by default is configured to optimize battery life Battery life is affected by Standby time Data throughput Mobile Broadband signal streng...

Страница 33: ...hed before turning the screen blank Adjust the GPS mode If GPS is enabled set it to do one time fixes or disable it See Set the GPS Mode on page 56 Adjust Wi Fi settings On the LCD touchscreen 1 On th...

Страница 34: ...battery life USB Tether If you are tethering your hotspot to your device and don t want to use Wi Fi for other devices select Wi Fi stays Off 4 Click Submit Submit button appears once you make a selec...

Страница 35: ...stalling a sofware update 4 Set the screen to timeout turn off more quickly Tap Screen Timeout then tap and set shorter time periods for Timeout on Battery Timeout on Charger Timeout on USB On the Hom...

Страница 36: ...indicate that the battery is charging The battery icon on the LCD screen indicates when the battery is fully charged and an alert is displayed Note The LCD goes into sleep mode after a set time to ex...

Страница 37: ...arge into the other end of the Jump Boost cable 3 On the home screen tap Settings Jump Boost 4 Tap one of the boosting options 30 60 90 minutes On the Homepage 1 Plug the Jump Boost cable into your ho...

Страница 38: ...e If you saved your changes all devices that were connected will have to reconnect with the new name and password On the Homepage 1 On the Homepage log in as Administrator 2 Click Wi Fi Options 3 In t...

Страница 39: ...le left arrow Show the first page of the character set Double right arrow Show the last page of the character set 2 When you are finished tap Submit to save your change or tap to cancel it Change Home...

Страница 40: ...trong security supported by most Wi Fi devices Use this if you want to connect Wi Fi devices that do not support WPA2 Personal AES None Not recommended Anyone can access your Wi Fi network without a p...

Страница 41: ...re The hotspot checks automatically for new software or firmware updates once per week If an update becomes available the hotspot displays an alert Open the alert and tap or click Install now to insta...

Страница 42: ...the Check for updates now button is shown tap it to check if a new update is available 4 If an update is available tap Start Download 5 When the update has been downloaded tap Update now to install it...

Страница 43: ...lick Start Download 5 When the update has been downloaded click Update now to install it Replace the SIM card If you need to replace the SIM card 1 Open the SIM card cover 2 Remove the existing SIM ca...

Страница 44: ...AirCard 782S Mobile Hotspot User Guide 44 2400352...

Страница 45: ...s on both or to save your settings before doing a factory reset or changing the settings To download backup hotspot settings 1 On the Homepage log in as Administrator 2 Click Settings General Software...

Страница 46: ...he Wi Fi network options 1 On the Unite Manager homepage log in as Administrator 2 Click Wi Fi Options 3 Select the desired options Channel Main Wi Fi and Secondary Wi Fi The Wi Fi channel being used...

Страница 47: ...ide if you do not want it broadcast 4 Click Submit Submit button appears once you make a selection Set MAC filter mode MAC Media Access Control filtering enables you to block unauthorized Wi Fi device...

Страница 48: ...white list 1 On the Homepage log in as Administrator 2 Click Settings Wi Fi Mac Filter 3 From the MAC Filter Mode drop down menu select White list 4 Click beside the device 5 Click Submit Submit butt...

Страница 49: ...Activate 4 Enter your PIN and click Submit You are allowed 5 attempts to enter the correct PIN If you run out of available attempts the PIN will be locked If this happens contact your network provider...

Страница 50: ...network connection status signal strength etc 1 On the Homepage click Settings Network Status Details Enable port forwarding If your computer is hosting a server you can enable port forwarding so tha...

Страница 51: ...Enable port filtering Port filtering enables you to select which applications for example http ftp email servers can access the Internet Used in conjunction with other security measures such as firew...

Страница 52: ...ou want to connect to a corporate network using VPN you first need to enable VPN connections passthrough To enable VPN passthrough 1 On the Homepage log in as Administrator 2 Click Settings Router Bas...

Страница 53: ...default PAP CHAP PAP or CHAP 6 Click beside the new APN entry To select the APN to use 1 Select Active beside the APN entry to be used To remove an APN entry 1 Click beside the APN entry Enable DMZ I...

Страница 54: ...2 4 In the DMZ Address field enter the IP address of the computer you want to have in the DMZ 5 Click Submit Submit button appears once you make a selection Set LAN options To set the hotspot s LAN op...

Страница 55: ...uto the servers use the DNS relay specified by the Internet provider 4 Click Submit Submit button appears once you make a selection GPS Your Hotspot provides GPS functionality Enable disable GPS Befor...

Страница 56: ...n beside GPS Mode select the desired mode One time or Continuous Set the GPS measurement unit type From the Hotstpot you can choose whether to show GPS information using Metric or standard units Note...

Страница 57: ...If you are connected to the Hotspot but cannot connect to the Internet try the following suggestions Check the display status on the LCD Make sure you have network coverage in your area Check your SIM...

Страница 58: ...n the LCD s About screen Settings More About What do I do if I forget my Main or Guest Wi Fi Password The Wi Fi Password appears On the LCD s Homescreen unless you have configured it not to show Main...

Страница 59: ...formation on extending the life of the battery see Battery life on page 32 How do I turn the Hotspot off Press and hold the power button for a few seconds How do I find out how many users are connecte...

Страница 60: ...and Prompt 3 At the command prompt type ipconfig and press Enter 4 Write down the IP address for the entry that relates to the wireless network connection The IP address may be listed under IPv4 Addre...

Страница 61: ...address of your wireless adapter Mac OS X 1 From the Apple menu select System Preferences Network 2 Select the wireless adapter that is connecting to the routing hardware 3 Select Advanced 4 Select Et...

Страница 62: ...AirCard 782S Mobile Hotspot User Guide 62 2400352...

Страница 63: ...m on page 64 The No Signal icon appears on the LCD screen Homepage If the No Signal icon appears on the LCD screen Homepage make sure you are in your network provider s coverage area Unable to access...

Страница 64: ...mobile hotspot is connected via a USB cable to a computer running Windows XP it may be because the device driver is not installed 1 Disconnect untether the Hotspot from the computer 2 On the LCD scree...

Страница 65: ...r the PIN to unlock the SIM 2 Go to the Homepage and log in as Administrator 3 Enter the SIM PIN when prompted 4 Click Save SIM MEP Locked 1 Contact customer service for the MEP unlock codes and tool...

Страница 66: ...orted 33 Service Option not subscribed 34 Service Option temporarily out of order 36 Regular deactivation 37 QOS not accepted 38 Network failure 39 Reactivation required 40 Feature not supported 41 Se...

Страница 67: ...Connection ID 258 Invalid PRI NSAPI 259 Invalid Field 260 SNDCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeout...

Страница 68: ...AirCard 782S Mobile Hotspot User Guide 68 2400352...

Страница 69: ...Length 109 9 mm 4 33 in Width 69 12 mm 2 72 in Thickness 15 5 mm 0 61 in Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 10 C to 60 C 96 hours 14 F to 140 F Table 6 1 Supported RF...

Страница 70: ...AirCard 782S Mobile Hotspot User Guide 70 2400352...

Страница 71: ...ible to radio interference in particular Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the mobile hotspot when instructed to do so or when you suspect that...

Страница 72: ...e explosion or other hazard To ensure safe and responsible battery use Do not open disassemble puncture crush bend or shred Do not expose to water or other liquids fire explosion or other hazards Use...

Страница 73: ...cryption options 40 F firmware update 41 frequently asked questions 57 G Guest Wi Fi enable disable 20 network name change 37 password 18 37 H homepage accessing 17 I icons on the LCD 12 Internet conn...

Страница 74: ...tethered mode unable to connect to the Internet 64 troubleshooting 63 U Unite Manager URL change 39 URL location 58 VPN access 63 V view connected devices 25 VPN passthrough 50 52 W WAN information v...

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