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Error Message
Troubleshooting
Actions listed below should be performed only by a competent technician. Contact
NESLAB Service for assistance.
Error Message
Type
Indication
Action
OVER TEMP
Failure
PHASE ERR
Failure
24V OFF
Failure
(Remote mode
only)
PUMP TRIP
Failure
PUMP OVRLD
Failure
RTD FAILED
Failure
PUMP CNTL
Failure
HEAT TRIP
Failure
HEAT CNTL
Failure
Unit will not run, Unit turned off
due to fluid temperature
limit exceeded.
Unit will not run, Incorrect
phase rotation, Low voltage,
Voltage unbalance, Loss of
phase.
Unit will not run, 24Vdc return
not available from AMAT
interface.
Unit will not run. Pump circuit
breaker tripped or opened.
Unit will not run. Pump motor
overload relay has tripped,
BREAKERS led is lit.
Unit will continue to run in the
on mode with heat and cool
functions disabled. In the off
mode the controller indicates
the failure.
Controller will not start or will
not stop the pump.
Heater will not enable. Heater
circuit breaker tripped or
opened, BREAKERS led is lit.
Controller will not enable or
disable the heater contactor.
Check that pump is running, check cooling
solenoid operation, verify actual temperature
of fluid and temperature display.
Check for correct voltages, reverse main
power phasing if necessary.
Check that customer 15 pin interface is
properly connected and that 24 Vdc is across
pins 10 and 9.
Check for shorts on the pump circuit, or if
circuit breaker is closed and error persists,
Check that motor overload setting is at least
FLA of motor and less than SFA of motor,
adjust if needed. Reset motor overload and
measure motor current for each phase line
under normal running conditions. Investigate
pump overload.
Check that the RTD probe is not shorted or
opened. Check the RTD board input by
placing a resistor in place of the RTD.
Check main control board pump triac for short
or open, check pump control circuit wiring.
Check for shorts on the heater circuit. Check
heater current on each phase line, normal
rating is 16.7 Amps at 208 Volts.
Check main control board heater triac for
short or open, check heater control circuit
wiring.
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