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NEOX User manual - Edition 03-2016

Question

: Do I have to charge the battery when I’m not using it?

Answer

For proper use and maintenance of the battery, read the battery section of this

manual.

Question

: What should I do when I’m not going to use the bike for a long time?

Answer

It is recommended to charge the battery to 70-80% before storing it for an

extended period. Likewise, it is recommended to check the charge level of the battery

every three months and maintain it at a level above 20%.

Question

: Why is the autonomy reduced when there is frost or very cold weather?

Answer

Because below 0 °C the performance of the battery deteriorates. This factor

does not pose any problem or damage the battery, it just prevents you from fully dis-

charging the battery reducing the autonomy of the bicycle.

Question

: Can I buy a spare battery?

Answer

Yes, extra batteries are available from NEOX retailers. If you need greater au-

tonomy and not do not have the possibility of recharging the battery between the two

trips, it is recommended to buy a second battery which is suitable for the NEOX bike in

use.

Question

: I can use the battery from another electric bicycle?

Answer

Yes, provided that the battery of the NEOX bicycle is compatible. In the event

that the battery is from another electric bicycle not produced by NEOX, it must not un-

der any circumstances be used on your NEOX because it would damage the assistance

system beyond repair and would render your warranty null and void.

Question

: Can I make copies of the keys to lock the battery?

Answer

Yes, it is a flat key. Just ask your Neox dealer for the base key and have it copied

at any hardware store.

Question

: Do I have to wear a helmet?

Answer

The wearing of helmets for cycling, depends on the laws of each country. In any

case, for safety reasons, we recommend the use of helmets.

Question

: Do I have to have insurance for third party liability?

Answer

Insurance is not mandatory, it is only recommended.

Question

: Is there a minimum age for use of the NEOX?

Answer

Any person can ride a NEOX, but preferably over the age of 15.

Содержание CITY

Страница 1: ...pensata progettata e prodotta in Italia 2016 USER MANUAL Edition 03 2016 ...

Страница 2: ...ears 14 Tyre pressure 14 Motor power levels on the display 14 Battery and temperature 14 Removing and installing the support 15 Before setting off with your bicycle 15 Before each use 15 Checklist of controls to perform before each use 16 Checking the wheel units 16 Checking the seat and the seat post 17 Checking the handlebars and handlebar stem 17 Checking the brakes 18 Checking the side stand 1...

Страница 3: ...and taking apart of the battery 34 Removing the battery 34 Installing the battery 35 How does the Neox battery perform during use 36 Battery life 37 Charging the battery 38 Instructions for recharging 38 Caution 38 How to use the battery charger 40 Warnings 40 Characteristics of the battery charger 40 Gearbox F8 11 41 Introduction 41 Change or increase in gear 42 Climb or decrease in gear 42 Reset...

Страница 4: ...tery in a well ventilated area Do not attempt to repair the battery or battery charger Do not insert objects into the battery charger and do not expose the battery charger the battery or the electrical components to water or other liquids Do not throw away used batteries they can seriously damage the environment When replacing batteries contact your dealer Avoid using accessories sold by unauthori...

Страница 5: ...rprises when setting off When the bicycle is stopped we recommend using the ECO assisted pedalling pro gram when setting off to avoid accidental falls When the assisted pedalling is switched off the bicycle will require additional pedalling strength It is therefore possible to use it as a normal bicycle even when the battery is low provided it is switched on as Neox is equipped with electronic gea...

Страница 6: ... omissions or oversights Use your e bike only after you have carefully read the following user manual inside you will find important information If you choose to sell or give away your e bike also give this manual to the new owner 10 rules for riding safely 1 Do not turn the key while riding 2 Inspect the bicycle if you hear abnormal noises while riding If necessary contact an authorized Neox Serv...

Страница 7: ... to perfection on the e bike can cause dam age and compromise the operating safety of the bicycle This can give rise to danger ous riding situations falls and accidents You can only perform the work on the e bike that is described in this instruction manual as these operations can be performed by the user provided suitable tools are available It is not permitted to change the characteristics of th...

Страница 8: ...wnhill stretch es of road IMPORTANT NOTE The pedal assisted cycle requires joyous and fluid and not hard and strangled pedalling Pedalling quickly over 70 80 revolutions per minute and with an appropriate gear ratio allows the motor to work at maximum efficiency and with minimum power consumption for the same torque delivered If the cyclist is skilled at making the motor operate at maximum efficie...

Страница 9: ... display Fig 01 or via the buttons on the left side of the handle bars Fig 02 The regulation can be done in any moment and use situation by the buttons placed directly on the left side of the handlebars Physical and mental fitness If the rider wishes to ride a bicycle along public streets and thoroughfares they must be physically and mentally able to circulate with the traffic on the roads The e b...

Страница 10: ...tery charger supplied Keep the battery charger away from people and animals Do not allow the battery charger to come into contact with water or other liquids Do not charge the accumulator pack in direct sunlight Keep the accumulator pack and battery charger away from sources of heat such as radiators Only charge the accumulator while present and in a ventilated place garage Never use the battery c...

Страница 11: ...ft NEOX KEY Mechanical key for total locking of the rear hub Anti theft NEOX PIN Electromechanical with movement activation via a PIN code Autonomy 80 100 Km depending on the assistance and the type of route Assisted speed Maximum of 25 km h Supply Frame NEOX in hydroformed aluminium Seatpost NEOX L 300 Matt Black Brakes Hydraulic Rims NEOX in aluminium 26 27 5 or 28 depending on model Handlebars ...

Страница 12: ...ocket 5 Electronic control unit box 6 Gears and motor 7 Single arm fork 8 Kickstand 9 Saddle 10 Seatpost 11 Saddle lock 12 Crank 13 Pedal 14 Wheels 15 Frame 16 Braking system 17 Fork 18 Lights if provided by the model 19 Cargo rack if provided by the model 1 4 14 14 2 3 8 5 7 9 10 11 12 6 15 16 16 17 18 19 13 ...

Страница 13: ...led To better understand the sensations involved using an pedal assisted cycle is similar to Walking up an escalator The same effort as that used to climb a normal flight of stairs but at a higher travelling speed Swimming in a river in the same direction as the current The effort required is reduced but the distance travelled is greater Tips to get maximum satisfaction from using your NEOX Pedall...

Страница 14: ...t the maximum permitted pressure Motor power levels on the display Monitor the power levels of the motor on the display and adjust your riding accordingly A long bar means that the energy consumption is high Always keep the bar as short as possible given the conditions of the route selecting the most appropriate gear possible and pedalling at a steady rate Battery and temperature Do not worry if t...

Страница 15: ...nents are not completely assembled Your dealer should perform the final as sembly of your Neox making it safe Make sure that your dealer has completed in its entirety the inspection checklist for delivery in the delivery certificate Only use your e bike in a suitable sitting position Ask your dealer to adjust the saddle height so that it is in the correct position for you Ask your dealer to instru...

Страница 16: ...ar single arm fork The lever of the quick unfasten on the wheels have to be closed and the closing knob on the rear wheel have to be fixed and with the security lock closed check the fixing of the security block A on the closing knob You don t have to hear squeaks or creackings Check the tyre pressure Check the position of the valve which must be perpendicular with respect to the hub and not tilte...

Страница 17: ...ey must be suitably fixed Checking the handlebars and handlebar stem If the handlebars and handlebar stem are not fitted properly or are damaged this can lead to dangerous riding conditions falls and accidents If you detect defects in these parts or if you have doubts about them immediately stop using your e bike Perform a visual inspection of the handlebars and handlebar stem The stem must be par...

Страница 18: ... can reduce the braking power and lead to dangerous riding conditions falls and accidents Check that the brake disc is not damaged It must be free of nicks cracks deep scratches and any other mechanical damage Checking the side stand Riding with the stand down can cause serious falls The same applies if the stand opens by itself during travel A side stand which is bent too short or too long can no...

Страница 19: ...ot lower by itself Apply gentle force with your hands making sure that the extractable part does not shift Make sure the stand is firmly secured to the frame and does not move when you move it with your hands CHECK FOR ANY DAMAGE ON ALL THE COMPONENTS DO NOT MOUNT THE E BIKE WITH THE STAND DOWN ...

Страница 20: ... event of sudden danger In the wet the effectiveness of the brakes may be reduced The braking distance in creases When riding you should only wear suitable clothing that does not restrict riding and does not obstruct your view In the dark and in conditions of poor visibility wear clothing with reflective stripes and switch on the lights Attention some layers of clothing and or the use of a backpac...

Страница 21: ...Product directive with regard to the Consumer Code For the manufacturer Anyone producing pedal assisted cycles who does not meet the requirements for this kind of vehicle shall be subject to penalties Fines Fines for failure to apply the requirements of the directive the Consumer Code with respect to commercial fraud Art 515 Fraudulent trading Anyone who in the exercise of a commercial activity de...

Страница 22: ...ht of the saddle is when with your foot resting on the pedal in the lowest position the knee is slightly bent almost fully extended Adjusting the horizontal position of the saddle fig 01 The saddle is secured with two screws A which allow forward backward A1 adjust ments to be made and the inclination A2 to be adjusted You will need an Allen key and a torque wrench with a 5mm Allen key attachment ...

Страница 23: ...ench The specified torque is indicated on the seatpost Adjusting the saddle height fig 02 previous page Loosen the locking of the seat post B Move the saddle with the seat post to the desired position being careful not to exceed the maximum height line marked on the post Re lock the seat post B Adjusting the suspension forks if present See the operating instructions inside the Neox packaging only ...

Страница 24: ...eck that the handlebars are in a centred horizontal position C 4 Tighten the 4 screws with a torque wrench to the level marked on the affected part Handlebar Stem Fig 02 1 Loosen the screws in area A until the sup port rotates 2 Perfectly align the wheel moving in direc tion B while clamping the wheel as shown in Fig 3 3 Tighten the 2 screws in area A with a torque wrench to the level marked on th...

Страница 25: ... B Fig 1 3 Lock the screw A Fig 1 with a torque wrench to the level marked on the affected part Adjusting the brake levers 1 Loosen the screws 1 until the brake brack et begins to rotate 2 Move the brake lever into the desired posi tion 3 Fasten the 2 screws with a suitable wrench to the minimum level that prevents the brake lever from rotating Manually control Fig 2 that there is not ex cessive r...

Страница 26: ...Daily Km Total Km Autonomy Km 7 Button ON OFF 8 Button UP 9 Button DOWN 10 Button enter confirmation 11 Red Led 12 Yellow Led 13 Green Led 11 12 13 7 8 9 10 6 1 2 3 4 5 Light starting Selection of transmission gear General informations Selection of assistance mode UP Selection of assistance mode DOWN Selection of transmission gear ...

Страница 27: ...e seconds and the computer will reset the displayed KM REGULATION OF THE CLOCK By button I general informations placed on the right side of the handlebars get the display in the TIME section Keep the ENTER 10 button pushed until the blink of the hours 6 Modify the hours with buttons UP 8 and DOWN 9 Confirm with ENTER When minutes will start blinking mofidy it with buttons UP 8 and DOWN 9 Confirm w...

Страница 28: ...mposed by 4 numbers With UP DOWN buttons 8 and 9 se lect each number one by one and confirm each single number with Enter button 10 At each confirmation an asterisk appears beside the code Fig B After 3 seconds from the insertion of the code the bike will turn on and will get in the following gear position 2nd gear URBAN 3rd gear SPORTER 4th gear CROSSER CITY e TOURING CAUTION Do not press on the ...

Страница 29: ...erted and at the following turning on the PIN code will not be necessary ATTENTION your Neox is not protected Turning Off 2 protected with Neox Pin anti theft system Push the switching off button on the display 1 to activate the mechanical inhibition cycle Now your Neox is protected and the pedals will turn free to the right and to the left without transmit the motion to the rear wheel At the foll...

Страница 30: ...m consists of the mechanical locking of the rear wheel In the first case see the section Turning Off 2 Locking the rear wheel 1 With the bike stopped put the key into the switch 2 Rotate of 360 in counter clockwise the key moving a little the wheel back wards and forwards for some degree a in order to simplify the complete rota tion of the key 3 Remove the key Always be sure to unlock the wheel be...

Страница 31: ...r charge near flammable liquids Do not cover the battery and or charger in any way While charging the battery heats up slightly Only use the supplied power adapter If the vehicle is not used for a long period of time it is advisable to recharge the battery every 3 months and to keep it in a dry area at a temperature between 0 C and 25 C to avoid damaging it Ambient temperature during charging betw...

Страница 32: ... acid batteries lithium ion batteries have advan tages in terms of savings up to 70 reduction in volume and weight while the number of charging cycles is three times higher Another important advantage of the NEOX lithium ion battery is that it is equipped with a Battery Management System BMS that automatically compensates for any im balance between the cells to ensure maximum safety and durability...

Страница 33: ... on the upper side of the battery to see the charge level of the battery 3 lights on fully charged battery 2 lights on battery charged 1 light on low battery 0 lights on low battery or faulty fuses Removing and installing the battery The NEOX battery has been designed to be inserted into the main tube of the frame This disguises it and makes it invisible to the eye hence improving the design of yo...

Страница 34: ... hooked in the right position 2 OPEN position the battey is unlocked and can be remo ved from the bike Removing the battery Hold the battery 2 with the right hand in order to be sure that once opened the block system inside the main pipe of the frame by key rotation this doesn t fall down Turn it clockwise fig 1 until complete rotation to the right Pull out the battery by tilting it downwards fig ...

Страница 35: ...the frame at an outward angle with respect to the frame and move it downward Fig 2 making sure that the coupling on the bottom of the battery box Part A fits properly on the lower edge of the frame tube Part B as shown Fig 3 Push peremptorily until the clack of the closure the battery uopwards until the complete insertion in order that it is fitted together with the frame pipe Fig 4 Now the batter...

Страница 36: ...e system however has been designed so that the user is able to use the Neox as a normal bike and therefore even with the battery completely discharged despite the fact that the gearbox is fully electronic In fact with a low battery there will be a reserve of energy that will allow the rider to reach their destination while being able to use the gears despite the fact they are electronically contro...

Страница 37: ...span Excessive use Storage at an ambient temperature 30 C Long periods of storage with the battery fully charged or fully discharged Exposing the e bike to strong sun Factors that have a positive effect on the battery life Moderate use Storage at an optimal ambient temperature 0 20 C Storage with the battery charged to about 60 The figure shows a typical evolution of the energy content according t...

Страница 38: ...ment and be easily accessible 4 The charger must not be repaired and if faulty or damaged should no longer be used 5 If the charger is damaged or no longer charges return it to the shop where it was purchased Do not dispose of it together with household waste 6 The charger is intended for use in a horizontal position or on the floor 7 The charger is intended for use with a detachable power cord to...

Страница 39: ... there is sufficient ventilation to avoid overheating the charger 5 Do not pedal or ride the bike while charging the battery so as to avoid falls or seriously damaging the charging equipment 6 Do not place clothing on the equipment during charging 7 Be careful not to crush the cable during charging to prevent short circuits 8 Use only individual power sockets 9 Do not pull the cord to remove the p...

Страница 40: ...the battery must be recharged for at least 7 hours For the first 5 uses completely charge the battery and then fully discharge it This will ensure the maximum performance of the battery pack Fully charge the battery before long stops Do not store the e bike for long stops with the battery uncharged Characteristics of the battery charger Input voltage 100 240V AC Frequency 57 63Hz Absorbed current ...

Страница 41: ...r Like all innovations this system needs to be understood so that you can quickly take advantage of all the benefits that the system presents Below are some advice and tips Introduction The Neox gearbox has 4 or 8 speeds available depending on the model purchased Gear 1 lowest gear The pedalling resistance decreases and the speed achieved is lower but it is easier to climb hills 4 8 gear highest g...

Страница 42: ...he system are second to none Climb or decrease in gear THIS is the change from one gear to a lower gear i e from gear 4 or 8 depending on the model to gear 1 As it is an extremely rapid change the climb must be performed while bearing in mind some features of the system The bike incorporates a SAFETY system that inhibits downward gear changes by the user while pushing on the pedal In the event the...

Страница 43: ...nsmission system can also suffer problems due to a sudden jump or incor rect operation by the user that alters the alignment of the F8 11 gear system while not compromising its use For the user it will be very hard to detect any problems during use of intermediate gears if not when engaging the highest gear gear 4 or 8 depending on the model Neox does not change to the gear chosen and shown on the...

Страница 44: ...otor life depends on its use Under standard conditions the duration of the motor can vary between 10 to 20 years or up to 100 000 km The motor will emit a certain level of noise during use This is normal and depends on the effort to which it is subjected Caution Use in rainy conditions the motor as well as the electrical connectors are properly protected for use in rainy conditions as they are ent...

Страница 45: ...ith the force that the user applies to the crank arms In Eco mode the energy supplied by the battery is minimal This feature provides greater autonomy with a lower level of assistance In Standard mode the pedal assistance is at the intermediate level In High mode the pedal assistance is at the maximum level with a ratio of 1 2 where 1 is the force of the user and 2 the force of the motor and conse...

Страница 46: ...egular cleaning and maintenance of your bike 2 For washing use only a gentle water spray or a bucket of water and a sponge 3 Use only clean fresh or desalinated water Do not use salt water e g seawater With many detergents and in the presence of low levels of dirt it is sufficient to spray the product and rinse after leaving it to act for the prescribed time Then stubborn dirt can be removed with ...

Страница 47: ... the display and remove the key from the switch 2 Protect the monitor with a bag and seal it 3 Remove the first layer of dirt with a gentle jet of water 4 Spray on a cleaning agent 5 Gently rub with the help of a cloth or sponge and after washing rinse with a jet of water NOT AT HIGH PRESSURE 6 Remove the battery and blow inside the frame to remove any standing water 7 Remove the rear wheel and cl...

Страница 48: ... by law The ability to reuse some parts of the bicycle as mechanical units or for raw materials for other constructions is carried out under the user s own responsibility Caution Reuse of any unit after the decommissioning of the bicycle waives the manufacturer from any liability arising from the use of the unit DISPOSAL OF YOUR NEOX Your Neox like all electrical and electronic equipment contains ...

Страница 49: ...ivated while riding the bike although it is not recommended as it may constitute a distraction No special precautions are re quired apart from the advice in this manual Question Can I remain stationary on the bike when waiting at traffic lights Answer Yes The motor will remain inactive provided that is no pressure is applied to the pedals As force is exerted on the pedals you will notice the bike ...

Страница 50: ...o not have the possibility of recharging the battery between the two trips it is recommended to buy a second battery which is suitable for the NEOX bike in use Question I can use the battery from another electric bicycle Answer Yes provided that the battery of the NEOX bicycle is compatible In the event that the battery is from another electric bicycle not produced by NEOX it must not un der any c...

Страница 51: ...NEOX User manual Edition 03 2016 51 ...

Страница 52: ...SIRAL SRL Località Fornace 13 z a 36076 Recoaro Terme Vi Italy Tel 39 0445 780795 39 0445 780290 Fax 39 0445 792508 www myneox it info siral it www tecladesign it ...

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