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16

In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. 

SYMPTOM

SOLUTIONS

• 

Your adjustable bed may be obstructed preventing 
smooth operation. Remove obstructions from 

around and under the bed.

• 

Check that the head section is not too close to the 

wall. 

• 

If a headboard is installed, check that it is not 

too close to the edge of the mattress. Make sure 

there is enough distance between the headboard 

bracket and the mattress.

Head or foot section elevates adjustable 

bed but does not return to flat position.

Troubleshooting Guide 

• 

Check that the power cord is plugged into a working 
electrical outlet. Unplug the power cord from the outlet.  

After 30 seconds, plug it back in. Press any button on 

the remote control and check if the bed responds.

• 

Check if the control box is working properly. Make sure 
the control box is properly connected to the power 

supply unit by checking if the LED light turns on when 

the power cord is plugged in.

• 

Check the batteries in the remote control. Replace with 
new batteries, if necessary.

• 

Make sure batteries are properly installed. Follow the 
markings on the battery compartment.

• 

Remove batteries. Leave them out for 30 seconds 
before putting them back into the remote control. 

 

• 

Scratch the terminals inside the remote's battery 

compartment with a coin or key.

 

• 

Check that the surge protection device or electrical 
outlet is not defective. Test the outlet by plugging in 

another working appliance.

The adjustable bed does not respond 

when the remote is used. The remote 

does not work.

• 

Make sure the remote control is paired with the 
adjustable bed.

• 

Check that the power cord is plugged into a working 
electrical outlet. Unplug the power cord from the outlet.  

After 30 seconds, plug it back in. Press any button on 

the remote control and check if the bed responds.

• 

Check that the surge protection device or electrical 
outlet is not defective. Test the outlet by plugging in 

another working appliance.

No features or function of the adjustable 

bed activates.

Содержание move NECFL03

Страница 1: ...ADJUSTABLE BED Serial Number _____________________________ Place your serial number here for ready reference Owner s Manual...

Страница 2: ...PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 720 458 5955 Please have your receipt ready and available Model Number NECFL03 This product and all our bedding products are covered by one or more of...

Страница 3: ...Safety Precautions Parts List Installation Guide Remote Control Guide Special Function Troubleshooting Warranty Registration 4 6 7 12 14 15 18 Table of Contents...

Страница 4: ...ectrical portion of your warranty WARRANTY WARNING This bed is specifically designed to require no maintenance by you the user Any opening or tampering with the control box motors or hand controls wit...

Страница 5: ...mpting to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty The structure of the bed will support the recommended weight when distributed evenl...

Страница 6: ...attached to both ends of the mattress retainer bracket King and Cal King beds have seven 7 bed legs Only available with Twin XL models Remote control 1 AAA batteries 3 Center support brackets 2 Big kn...

Страница 7: ...rt bracket Move the three sections of the bed closer together Make sure the bars and frames are properly aligned at the center NOTE King and Cal King beds have two sections only To connect the three s...

Страница 8: ...port labeled Foot Motor Remove and extend the power cord from the frame 2 If you are installing your adjustable bed on a platform or slatpack bedding system apply anti skid pads to the frame first See...

Страница 9: ...top side is now facing upward NOTE Do not rest the frame on its side so the weight may not damage the legs Plug the power cord into a grounded electrical outlet NOTE For optimal safety using a surge p...

Страница 10: ...o the exposed square tube of the inner headboard bracket to create a tight fit Insert a retainer bolt fitted with a washer through the outer headboard bracket and into the inner headboard bracket Tigh...

Страница 11: ...hesive backer 2 The anti skid pads are packed inside the parts box Apply the anti skid pads on each of the identified areas near the center and corner brackets as shown 3 IMPORTANT Make sure to align...

Страница 12: ...n effect allowing the blood to flow back to the heart to help reduce stress and fatigue Massage 8 Press this button to turn both head and foot massage on Press this button repeatedly to adjust the mas...

Страница 13: ...ectrical outlet A surge protector is recommended To pair your remote control to your adjustable bed do one of the following Unplug the power cord from the outlet and then plug it back in The LED light...

Страница 14: ...NC Bed A and Bed B can now be controlled simultaneously using Remote A or Remote B NOTE When operating beds in tandem both beds should always be plugged into working electrical outlets 1 2 3 4 Resetti...

Страница 15: ...pairing mode On the control box press the PAIR button twice The LED light on the control box turns blue After 20 seconds the LED light turns green and the control box enters mobile device pairing mod...

Страница 16: ...checking if the LED light turns on when the power cord is plugged in Check the batteries in the remote control Replace with new batteries if necessary Make sure batteries are properly installed Follo...

Страница 17: ...it by applying the grease with a cotton swab Using a lithium or spray lubricant is recommended Lubrication can be obtained by contacting Customatic s Customer Care Center 3 When placing the lubricated...

Страница 18: ...not extend beyond such period NO OTHER WARRANTY EXPRESS OR IMPLIED The foregoing express warranty is the only warranty by Customatic and all other express warranties or warranties implied by law or o...

Страница 19: ...cable warranty period stated above contact Customatic customer service to initiate the claim and provide proof of status as the original retail purchaser from an authorized Customatic products reselle...

Страница 20: ...HE WARRANTY PERIOD PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE NUMBER 1 720 458 5955 Please have your rece...

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