NEC VERSA NOTE, Руководство пользователя

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Getting Services and Support C-11
NEC CSD Support Services
NEC CSD also offers direct technical support through Support Services.
(NEC CSD Support Services is for U.S. and Canadian customers only;
international customers should contact the local NEC office or dealer for
the support and service available in your country.)
Direct assistance is available 24 hours a day, 7 days a week. Call the
NEC CSD Support Services, toll free, at
1-800-632-4525
(U.S. and
Canada only) for the following support.
„
System hardware — toll-free phone support is limited to the length of
the standard warranty.
„
For hardware support after the standard warranty, get system
hardware support for a fee.
„
Preinstalled software — toll-free phone support for 90 days from the
time of your first call to the NEC CSD Support Services.
After the initial 90 days, get preinstalled software for a fee.
Please have available your system’s name, model number, serial number,
and as much information as possible about your system's problem before
calling.
For outside the U.S. or Canada, please contact your local NEC office or
dealer for the support and service available in your country.
NEC CSD Customer Assistance Center
NEC CSD offers Customer Service for extended warranty and contract
information, spare parts ordering, warranty claims, repair services, and
service authorizations.
Direct assistance is available Monday through Friday from 8:30a.m. to
8:00p.m. EST. Call the NEC CSD Customer Assistance Center, toll free,
at
1-888-632-9128
(U.S. and Canada only).