Field Service Guidelines 4-29
User’s Guide (U.K.)
819-200279-201
User’s Guide (Germany)
819-200279-401
Volume Knob
136-629500-101A
SERVICE INFORMATION
NEC service and information telephone numbers are listed in Table 4-4.
Table 4-4 NEC Service and Information Telephone Numbers
Service
Call
To order NECCSD spare parts
In the U.S., call 1(800) 632-4525
To order options in the U.S.
Local Sales Office
To access the NECCSD Electronic Bulletin
Board System (BBS)
1(978) 635-4706
To download files - provides software drivers
and the latest ROM BIOS
1(978) 635-4706
NECCSD Customer Service and Technical
Support Center
In the U.S., call 1-800-632-4525
Listen to the automated attendant and select the appropriate menu to reach one of the
following departments:
Information Center — literature, dealer locations, sales leads, response to ads
NSRC (National Service Response Center) — questions other than products, spare parts or
technical support
Service Contracts
NEC FaxFlash
SM
Service — automated
service that sends the latest information
about NEC products to the fax machine 24
hours a day
In the U.S. and Canada, call 1(888) 329-
0088
Outside U.S., 1(978) 635-6090