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User Guide

Содержание AF018CA

Страница 2: ...ot be available on your computer Not all features are available in all editions or versions of Windows Systems may require upgraded and or separately purchased hardware drivers software or BIOS update to take full advantage of Windows functionality Windows 10 is automatically updated which is always enabled ISP fees may apply and additional requirements may apply over time for updates Go to http w...

Страница 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...a Celeron N28xx N29xx N30xx N31xx series processor and a Windows operating system If your computer is configured as described do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings v ...

Страница 6: ...vi Processor configuration setting select products only ...

Страница 7: ...ting to a wireless network 15 Using the wireless controls 15 Airplane mode key 15 Operating system controls 15 Connecting to a WLAN 16 Using HP Mobile Broadband select products only 17 Using GPS select products only 17 Using Bluetooth wireless devices select products only 17 Connecting Bluetooth devices 18 Connecting to a wired network LAN select products only 18 4 Enjoying entertainment features ...

Страница 8: ...6 Initiating and exiting Sleep 26 Initiating and exiting Hibernation select products only 27 Shutting down turning off the computer 27 Using the Power icon and Power Options 28 Running on battery power 28 Using HP Fast Charge select products only 28 Displaying battery charge 29 Finding battery information in HP Support Assistant select products only 29 Conserving battery power 29 Identifying low b...

Страница 9: ... software 38 Installing software updates 38 Using HP Managed Services select products only 39 Securing your wireless network 39 Backing up your software applications and information 39 Using an optional security cable select products only 39 9 Using Setup Utility BIOS 40 Starting Setup Utility BIOS 40 Updating Setup Utility BIOS 40 Determining the BIOS version 40 Downloading a BIOS update 41 10 Us...

Страница 10: ...ng HP Recovery media to recover 48 Changing the computer boot order 48 Removing the HP Recovery partition select products only 48 12 Specifications 49 Input power 49 Operating environment 50 13 Electrostatic Discharge 51 14 Accessibility 52 Supported assistive technologies 52 Contacting support 52 Index 53 x ...

Страница 11: ...ng steps to get the most out of your smart investment Back up your hard drive by creating recovery media See Backing up restoring and recovering on page 44 If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 15 Become familiar with the computer hardware and software For more information see Getting to know your computer on page 4 and...

Страница 12: ...ulatory Safety and Environmental Notices To access this document Select the Start button select HP Help and Support and then select HP Documentation or Select the Start button select HP and then select HP Documentation Important regulatory notices including information about proper battery disposal if needed Limited Warranty To access this document Select the Start button select HP Help and Suppor...

Страница 13: ...Resource Contents can write to HP at POD PO Box 161 Kitchener Road Post Office Singapore 912006 Include your product name and your name phone number and postal address More HP resources 3 ...

Страница 14: ...manager in the taskbar search box and then select the Device Manager app A list displays all the devices installed on your computer For information about system hardware components and the system BIOS version number press fn esc select products only Locating software To find out what software is installed on your computer Select the Start button or Right click the Start button and then select Apps...

Страница 15: ...e that has a USB Type C connector providing DisplayPort output NOTE Cables and or adapters purchased separately may be required 3 USB Type C Thunderbolt ports Connects and charges a USB device that has a Type C connector such as a cell phone camera activity tracker or smartwatch and provides high speed data transfer or Connects to various USB video HDMI and LAN devices NOTE Cables and or adapters ...

Страница 16: ... a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide Select the Start button select HP Help and Support and then select HP Documentation NOTE When a device is connected to the jack the computer speakers are disabled 6 Chapter 2 Getting to know your computer ...

Страница 17: ...sword logon For more information see Using Windows Hello select products only on page 37 NOTE Camera functions vary depending on the camera hardware and software installed on your product The antennas are not visible from the outside of the computer and antenna location varies For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory not...

Страница 18: ... or activate items on the screen NOTE For more information see Using TouchPad and touch screen gestures on page 22 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer ...

Страница 19: ... shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the key input to all capital letters 3 Mute light On Computer sound is off Off Computer sound is on Keyboard area 9 ...

Страница 20: ...rnation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options Right click the Power icon...

Страница 21: ...xecutes specific functions when pressed in combination with another key 3 Windows key Opens the Start menu NOTE Pressing the Windows key again will close the Start menu 4 Action keys Execute frequently used system functions NOTE On select products the f5 action key turns the keyboard backlight feature off or on Keyboard area 11 ...

Страница 22: ...splay to the monitor display to a simultaneous display on both the computer and the monitor Turns the keyboard backlight off or on NOTE To conserve battery power turn off this feature Mutes or restores speaker sound Decreases speaker volume incrementally while you hold down the key Increases speaker volume incrementally while you hold down the key Plays the previous track of an audio CD or the pre...

Страница 23: ...nts Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 13 ...

Страница 24: ...mber Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select products only Component 1 HP product name select products only 2 Model name select products only 3 Product numbe...

Страница 25: ...ns or even countries Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Using the wireless controls You can control t...

Страница 26: ...NOTE If no WLANs are listed you may be out of range of a wireless router or access point NOTE If you do not see the WLAN you want to connect to right click the network status icon in the taskbar and then select Open Network and Sharing Center Select Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new netw...

Страница 27: ... preinstalled If the SIM card is not preinstalled it may be included with the HP Mobile Broadband documents provided with your computer or the mobile network operator may provide it separately from the computer For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator see the HP Mobile Broadband information included with your computer Using GPS ...

Страница 28: ...vices may have additional requirements refer to the documentation provided with the device Connecting to a wired network LAN select products only Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an RJ 45 network cable and a network jac...

Страница 29: ...rom the web record audio or mix audio and video to create multimedia You can also play music CDs on the computer on select models or attach an external optical drive to play CDs To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB Type C port or to the audio ou...

Страница 30: ...d system Use the audio control panel to view and control audio settings Type control panel in the taskbar search box select Control Panel select Hardware and Sound and then select the audio control panel specific to your system Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your co...

Страница 31: ...hanges NOTE For best results especially if you choose the Extend option increase the screen resolution of the external device as follows Select the Start button select the Settings icon and then select System Under Display select the appropriate resolution and then select Keep changes Discovering and connecting to Miracast compatible wireless displays select products only To discover and connect t...

Страница 32: ...sponding buttons on an external mouse To navigate a touch screen select products only touch the screen directly using gestures described in this chapter You can also customize gestures and view demonstrations of how they work Type control panel in the taskbar search box select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse NOTE Unless noted gestures can be...

Страница 33: ...rt Two finger slide TouchPad only Use the two finger slide to move up down or sideways on a page or image Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Two finger tap TouchPad only Use the two finger tap to open the menu for an object on the screen NOTE The two finger tap performs the same function as right clicking with the mouse Tap two fingers on...

Страница 34: ... settings and notifications Three finger swipe TouchPad only Use the three finger swipe to view open windows and to switch between open windows and the desktop Swipe 3 fingers away from you to see all open windows Swipe 3 fingers toward you to show the desktop Swipe 3 fingers left or right to switch between open windows 24 Chapter 5 Navigating the screen ...

Страница 35: ...r mouse allows you to type select items scroll and perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Using an on screen keyboard select products only 1 To display an on screen keyboard tap the keyboard icon in the notification area at the far right of the taskbar 2 Begin typing NOTE Suggested words m...

Страница 36: ...utomatically initiated after a period of inactivity Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 26 Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and ...

Страница 37: ...able and then under Shutdown settings select the Hibernate check box The Power menu can be accessed by selecting the Start button 4 Select Save changes To initiate Hibernation use the method that you enabled in step 3 To exit Hibernation briefly press the power button NOTE If you have set a password to be required on exiting Hibernation you must enter your Windows password before your work returns...

Страница 38: ...from HP When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When the computer is off and unplugged from external power the battery in the computer slowly discharges The computer displays a message when the battery reaches a low or critical battery level Computer battery life varies depending on power management settings p...

Страница 39: ...erving battery power To conserve battery power and maximize battery life Lower the brightness of the display Select the Power saver setting in Power Options Turn off wireless devices when you are not using them Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or remove any external media cards ...

Страница 40: ...Support Assistant app select products only 1 Type support in the taskbar search box and then select the HP Support Assistant app or Select the question mark icon in the taskbar 2 Select My PC select the Diagnostics and tools tab and then select HP Battery Check If HP Battery Check indicates that your battery should be replaced contact support The battery ies in this product cannot be easily replac...

Страница 41: ...to a disc select products only When running Disk Defragmenter on computers with internal hard drives When performing a backup or recovery When you connect the computer to external power The battery begins to charge The screen brightness increases The Power icon changes appearance When you disconnect external power The computer switches to battery power The screen brightness automatically decreases...

Страница 42: ... additional information access the Disk Defragmenter software Help Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Type disk in the taskbar search box and then select Disk Cleanup 2 Follow the on screen instructions Using HP 3D DriveGuard select produ...

Страница 43: ...s follow these instructions 1 Type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar 2 Select My PC select the Updates tab and then select Check for updates and messages 3 Follow the on screen instructions Cleaning your computer Use the following products to safely clean your computer Dimethyl benzyl ammonium chloride 0 3 ...

Страница 44: ...s on the keyboard surface CAUTION To prevent damage to internal components do not allow liquids to drip between the keys To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of...

Страница 45: ...ons If you are uncertain of the policy that applies to the use of a wireless device in your computer ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you pla...

Страница 46: ... the same password for a Setup Utility BIOS feature and for a Windows security feature To create and save passwords use the following tips To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer When creating passwords follow requirements set by the program Change your passwor...

Страница 47: ...omputer quickly press esc and then press f10 Tablets without keyboards 1 Turn on or restart the tablet and then quickly hold down the volume up button or Turn on or restart the tablet and then quickly hold down the volume down button or Turn on or restart the tablet and then quickly hold down the Windows button 2 Tap f10 2 Select Security and then follow the on screen instructions Your changes tak...

Страница 48: ...ore information about computer viruses type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software T...

Страница 49: ... to traditional in house solutions For more information go to https www hptouchpointmanager com Securing your wireless network When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security Backing up your software applications and informati...

Страница 50: ... the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To decide whether you need to update Setup Utility BIOS first determine the BIOS version on your computer To reveal the BIOS version infor...

Страница 51: ...ntify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS version make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a ...

Страница 52: ...ow to correct the problem NOTE To start diagnostics on a convertible computer your computer must be in notebook mode and you must use the keyboard attached To start HP PC Hardware Diagnostics UEFI follow these steps 1 Turn on or restart the computer and quickly press esc 2 Press f2 The BIOS searches three places for the diagnostic tools in the following order a Connected USB drive NOTE To download...

Страница 53: ...FI version 1 Go to http www hp com go techcenter pcdiags The HP PC Diagnostics home page is displayed 2 In the HP PC Hardware Diagnostics section select the Download link and then select Run Download any version of UEFI for a specific product 1 Go to http www hp com support 2 Select Get software and drivers 3 Enter the product name or number 4 Select your computer and then select your operating sy...

Страница 54: ...n replaced For information on creating recovery media see Using HP Recovery media select products only on page 44 For information on the recovery options that are available using the recovery media see Using Windows tools on page 45 Use Windows tools to create system restore points and create backups of personal information See Using Windows tools on page 45 NOTE If storage is 32 GB or less Micros...

Страница 55: ...ort on an external device such as a USB hub If you cannot create DVD media yourself you can obtain recovery discs for your computer from HP You can find contact information on the HP website Go to http www hp com support select your country or region and follow the on screen instructions Be sure that the computer is connected to AC power before you begin creating the recovery media The creation pr...

Страница 56: ...roducts only or use the HP Recovery media For more information see Recovering using HP Recovery Manager on page 46 If you have not already created recovery media see Using HP Recovery media select products only on page 44 On select products if you want to recover the computer s original factory partition and content or if you have replaced the hard drive you can use the Factory Reset option of HP ...

Страница 57: ...grams that were installed at the factory Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select products only allows System Recovery only Using the HP Recovery partition select products ...

Страница 58: ...ards attached Turn on or restart the computer or tablet quickly press esc and then press f9 for boot options For tablets without keyboards Turn on or restart the tablet and then quickly hold down the volume up button then select f9 or Turn on or restart the tablet and then quickly hold down the volume down button then select f9 3 Select the optical drive or USB flash drive from which you want to b...

Страница 59: ...orm The voltage and current for your computer is located on the regulatory label Input power Rating Operating voltage and current 5 V dc 2 A 12 V dc 3 A 15 V dc 3 A 45 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 3 75 A 12 V dc 3 75 A 15 V dc 3 A 20 V dc 2 25 A 45 W USB C 5 V dc 3 A 9 V dc 3A 10 V dc 5 A 12 V dc 5 A 15 V dc 4 33 A 20 V dc 3 25 A 65 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 5 A 12 V dc 5 A 15...

Страница 60: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 50 Chapter 12 Specifications ...

Страница 61: ...puter damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before...

Страница 62: ...eatures NOTE For additional information about a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 1 888 259 570...

Страница 63: ...necting to a WLAN 16 connecting to LAN 18 connector power 5 corporate WLAN connection 16 critical battery level 30 D Disk Cleanup software 32 Disk Defragmenter software 32 E electrostatic discharge 51 esc key identifying 11 external power using 30 F factory sealed battery 30 fingerprints registering 37 firewall software 38 fn key identifying 11 four finger tap TouchPad gesture 24 G GPS 17 H headph...

Страница 64: ...em 46 USB flash drive 48 using HP Recovery media 45 recovery media creating using HP Recovery Manager 45 using 44 recovery partition removing 48 regulatory information regulatory label 14 wireless certification labels 14 S security cable installing 39 serial number computer 14 service labels locating 14 Setup Utility BIOS passwords 37 shipping the computer 34 shutdown 27 Sleep exiting 26 initiatin...

Страница 65: ... the TouchPad 22 V vents identifying 13 video 20 W Windows system restore point 44 45 Windows Hello using 37 Windows key identifying 11 Windows passwords 36 Windows tools using 45 wired network LAN 18 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 wireless light 15 wireless network WLAN connecting 16 corporate WLAN connection 16 functional range ...

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