E – 39
5. TROUBLESHOOTING
This section helps you resolve problems you may encounter while setting up or using the rear projection display.
Standby
Cooling down
Lamp in Normal mode
Lamp in Eco mode
One minute after lamp is turned on
Retrying to turn on lamp
3 minutes after lamp is turned on in
Eco mode
Lamp has reached its end of life
(3000 hours or over in Eco mode)
(2000 hours or over in Normal mode)
Lamp life has reached its end of life
(3150 hours or over in Eco mode)
(2100 hours or over in Normal mode)
Lamp or filter cover error (3 locations)
Temperature error
Fan error
Lamp error
Power/ Status Light Messages
Common Problems & Solutions
Condition
Does not turn on
No picture
Image is scrolling vertically,
horizontally or both
Remote control does not
work
Status indicator is lit or blink-
ing
Cross color in RGB mode
• Check that the power cable is plugged in, the main power switch is on, and that the power button on the
cabinet or the remote control is on.
• Ensure that the lamp cover is installed correctly. See page E-36.
• Check to see if the rear projection display has overheated or the lamp usage exceeds 2100 hours (3150
hours in Eco mode). If there is insufficient ventilation around the rear projection display or if the room where
you’re presenting is particularly warm, move the rear projection display to a cooler location.
• Use the menu to select your source (Video, S-Video or RGB). See page E-31.
• Ensure your cables are connected properly.
• Use menus to adjust the brightness and contrast. See page E-31.
• Reset the settings or adjustments to factory preset levels using the Factory Default on the Image Options
Menu in Advanced mode. See page E-33.
• Use menus or Source button on the remote control or the cabinet to select the source you want to input.
• Install new batterys. See page E-14.
• Make sure there are no obstacles between you and the rear projection display.
• Stand within 22 feet (7 m) of the rear projection display. See page E-14.
• Make sure that you are in the rear projection display mode and the PJ button lights in red. If not, press the PJ button.
• Make sure the remote control cable plug is not inserted into the REMOTE CONTROL input mini jack on the
rear terminal panel.
• See the Power/ Status Light messages above.
• If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Position and Clock
Adjust on the Advanced Options Menu. See page E-33.
Problem
Check These Items
Steady orange
Blinking green
Steady green
Steady green
Blinking green
Blinking green
Steady green
Steady green
Steady orange
Steady orange
Steady orange
Steady orange
Steady orange
–
–
–
Steady green
No light in Normal mode
Blinking green in Eco mode
Blinking orange
Blinking green
Steady red (Nor mal mode)/
Steady orange (Eco mode)
Steady red
Blinking red (1 sec interval)
Blinking red (4 sec interval)
Blinking red (8 sec interval)
Blinking red (12 sec interval)
–
Blinks green for 30 seconds
–
–
The message “Please wait a moment” ap-
pears
The rear projection display retries 3 times
at an interval of 15 sec for max. 45 sec)
Fixed at Normal mode. Lamp mode can
be changed on the menu
Message appears on screen during this
condition. The rear projection display
reaches its end of life. Please replace the
lamp as soon as possible
The rear projection display is in standby
mode and cannot be turned on.
The rear projection display is in standby
mode and cannot be turned on.
The rear projection display is in standby
mode and cannot be turned on.
The rear projection display is in standby
mode and cannot be turned on.
The rear projection display is in standby
mode and cannot be turned on.
Power Indicator Status Indicator
Note