Solving System Problems 7-9
To run diagnostics, insert the diagnostic diskette into drive
A: with the system unit off. Power on the system. The
system boots from the diskette and provides you with the
test options.
GETTING HELP
If you tried correcting problems yourself and weren't
successful, you may want to try one or more of the
following 24-hour services for answers to your questions.
(Some services require a modem or fax machine.)
■
NEC’s FastFacts Service
■
NEC’s Bulletin Board Service
■
America Online Service
■
CompuServe Online Service
■
AT & T Interchange Online Service
■
E-mail to NEC’s Technical Support Services through a
commercial online service or Internet
■
Fax Service to NEC’s Technical Support Services
■
Internet
■
NEC’s Technical Support Services.
If you still need help, continue with the suggestions that
follow.
Getting Help From Your Company
If you are in a company, the best source of help may be
internal. Your company may have designated central
support personnel to whom you can go when you have
problems.
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