7-8 Troubleshooting
Problems and Solutions
Problem
Symptom
Solution
Diskette drive does
not work
Lamp on drive panel does not light
when diskette is loaded.
1. Check power and signal cable
connections between diskette drive and
power supply.
2. Check diskette drive cable. Replace as
necessary.
3. Check power supply.
4. Replace diskette drive.
5. Replace system board.
Hard drive
malfunction
Hard drive lamp does not light but
hard drive can be accessed.
1. Check cable connections between lamp
and system board.
Hard drive controller failure
message displayed.
1. Check that the IDE channel and hard
drives are enabled in Setup (see Section 2).
Cannot access hard drive.
1. Check signal/power connections
between hard disk, PCB, power supply.
2. Check hard drive jumper settings.
3. Check power supply.
4. Check hard drive cable and hard drive.
Replace as necessary.
5. Replace system board (or hard drive
controller PCB if the system board
controller is not used).
Memory malfunction
Total memory not recognized.
1. Reseat DIMMs.
2. Systematically swap DIMMs.
3. Check to see if the DIMM configuration
is valid (see Section 4).
4. Replace DIMMs.
5. Replace system board.
Modem board
malfunction
No output from board.
1. Check interrupts (see Section 2).
2. Check DMA channels (see Section 4).
Keyboard or mouse
malfunction
Monitor has prompt, but cannot
input data using keyboard or
mouse.
1. Check keyboard/mouse plugged in.
2. Check password (see Section 2).
3. Disable password (see Section 2).
4. Replace keyboard (or mouse).
5. Replace system board.
Содержание PowerMate VT 300i Series
Страница 14: ...1 System Overview Configurations Features Components ...
Страница 27: ...2 System Configuration Interrupt Requests Jumper Settings BIOS Setup Video Modes Utilities ...
Страница 82: ...4 System Board Connectors Jumpers and Sockets Components Resources ...
Страница 103: ...5 Illustrated Parts Breakdown Ordering Parts Field Replaceable Unit List Illustrated Parts Breakdown ...
Страница 108: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Страница 111: ...7 Troubleshooting Checklist Diagnostics ...
Страница 121: ...8 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information ...
Страница 155: ...NEC PowerMate VT 300i Series Release Notes A 11 ...
Страница 184: ...Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal ...