Solve problems 75
Getting help
If you tried fixing problems yourself and weren’t successful, you may
want to try getting help within your own company or from the
NECCSD dealer from whom you bought the system.
Getting help from your company
If you are in a company, the best source of help may be internal. Your
company may have designated central support personnel to whom
you can go when you have problems.
Getting help from your NECCSD retailer/dealer
The NECCSD dealer from whom you purchased your system is a
good source of help and should be contacted. The dealer is backed by
complete support resources and programs within NECCSD.
Getting help from NECCSD
If you have a problem that you cannot resolve yourself either within
your company or through your NECCSD dealer, help is available
from NECCSD Technical Support.
Direct assistance is available 24 hours a day, 7 days a week.
Call Technical Support at
1-888-632-8692
for
the following support:
Preinstalled applications — toll-free phone support for the
software included with your computer for 90 days from the
date of original purchase.
System hardware — toll-free phone support for hardware is
limited to the length of the standard Ready warranty.
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