6-4 Getting Services and Support
Using a fax machine, you can obtain information from
FaxFlash 24 hours a day, 7 days a week. Simply call the
FaxFlash number on your touch-tone telephone and order the
information you want by following the voice prompts.
FaxFlash automatically faxes the information to you.
If you are new to FaxFlash, first order one of the following
catalogs. Each catalog lists the available documents and their
document numbers. Current catalogs include:
Catalog 1, NEC CSD Telephone Directory and Online
Service Information
Catalog 3, NEC CSD Computer Product Specifications,
Warranty Policy, UltraCare
®
Guidelines, and Sales
Information
Catalog 5, NEC ProServa
™
and Express Serva Product
Information
Catalog 6, NEC Ready Consumer Desktop Systems
Catalog 7, NEC PowerMate Commercial Desktop Systems
Catalog 8, NEC Portable Systems (including Versa
®
Notebook and MobilePro
™
Handheld computers).
Catalogs 5, 6, 7, and 8 contain technical support information,
including Technical Information Bulletins, Illustrated Parts
lists, Frequently Asked Questions (FAQs) lists, and other
product support documents.
Order information from FaxFlash as follows.
1.
Be sure that your fax machine or fax/modem is on. Have
the document number ready for the document you want.
2.
At your touch-tone telephone, enter
888-329-0088
(U.S.
and Canada) or
978-635-6090
(international).
