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8-2 NEC CSD Information Services
This section contains the following NEC CSD service and support information:
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service and support telephone numbers
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technical support
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product information.
Service Telephone Numbers
The following table lists the telephone numbers for the NEC CSD service and
support functions.
NEC CSD Service and Support Telephone Numbers
Service
Telephone Numbers
To contact NEC CSD Technical Support Center (TSC):
In the U.S., call 1 (888) 235-0649
To order spare parts (Dealers):
Call 1 (800) 632-4525
To order spare parts (Customers):
In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
To contact Customer Service about service and
contract warranty issues:
Call 1 (888) 235-0649
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download software drivers and the
latest BIOS for ROM flashing:
Call 1 (916) 379-4499
To send technical questions by email:
To fax technical questions to customer support:
In the U.S., fax 1 (801) 981-3133
To access the PowerMate 2000 website:
www.powermate2000.com/
To access the NEC CSD website:
www.nec-computers.com/
To access the NEC CSD FTP site:
ftp.neccsdeast.com
Technical Support
The following sections provide information for obtaining technical support from
NEC CSD. With access to a telephone, modem, and/or fax machine, you can use
these services to obtain information on a 24-hour basis.
NEC CSD Website
If you have a network board and an Internet Service Provider account, you can
access the NEC CSD website. The NEC CSD website contains service and
support information, information about NEC CSD and its products, an online
store, press releases, and reviews.
Содержание PowerMate 2000 Series
Страница 13: ...1 System Overview Configuration Features Components ...
Страница 93: ...4 System Board Connectors Jumpers Sockets Components ...
Страница 106: ...5 Illustrated Parts Breakdown Ordering Parts Field Replaceable Unit List Illustrated Parts Breakdown ...
Страница 110: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Страница 113: ...7 Troubleshooting Checklist Diagnostics ...
Страница 122: ...8 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information ...
Страница 140: ...A Release Notes Applications System Configuration Dynamic Video Memory Technology ...
Страница 169: ...Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal ...