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7-8 Troubleshooting
Problems and Solutions
Problem
Symptom
Solution
Network board
malfunction
No output.
1. Check interrupts (see Section 2).
2. Check cable connections at network
board and LAN connector board.
3. Replace network board cable.
4. Replace LAN connector board (see
Section 3).
5. Replace network board (see Section 3).
Keyboard or mouse
malfunction
LCD panel display has prompt,
but cannot input data using
keyboard or mouse.
1. Check keyboard/mouse plugged in.
2. Check password (see Section 2).
3. Disable password (see Section 2).
4. Replace keyboard (or mouse).
5. Replace system board.
LCD panel
malfunction
Blank display.
1. Press any key or move the mouse to
ensure power management has not blanked
the display.
2. Check that system unit power is on.
3. Adjust brightness controls on LCD panel.
4. Check that LCD panel interface cable and
switch cable are connected to system board
(see Section 3).
5. Replace LCD panel.
PC card does not
work
No output.
1. Check PC card for correct insertion in slot
(label side up).
2. Remove PC card and insert in other slot.
3. Check PC card driver installation for IRQ
or I/O conflict.
4. Replace PC card.
5. Replace PC card bay (see Section 3).
CD-ROM drive
malfunction
System power not on.
1. Turn system unit power on.
Disc tray does not open.
1. System unit power not on. Turn system
power on.
2. System power failed. Insert the end of a
straightened paper clip into the emergency
eject hole, then gently press inward until the
tray opens.
Содержание PowerMate 2000 Series
Страница 13: ...1 System Overview Configuration Features Components ...
Страница 93: ...4 System Board Connectors Jumpers Sockets Components ...
Страница 106: ...5 Illustrated Parts Breakdown Ordering Parts Field Replaceable Unit List Illustrated Parts Breakdown ...
Страница 110: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Страница 113: ...7 Troubleshooting Checklist Diagnostics ...
Страница 122: ...8 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information ...
Страница 140: ...A Release Notes Applications System Configuration Dynamic Video Memory Technology ...
Страница 169: ...Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal ...