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Sending a Remote Monitoring Test Packet for Windows Partitions
8-3
Monitoring Service operational and configured to send Remote Monitoring packets
to the Support Center.
Note: If your system does not meet all of the listed requirements, do not perform the
procedure in this topic.
Perform the following steps to generate a fault instance and send a Remote Monitoring
RFU notification for your system:
1. From a partition cell, disconnect the AC power cord from bulk power supply #1.
Within five minutes, a fault condition is reported as a Partition Fault event in the
partition System Event Log (SEL).
2. Verify the fault is reported on the SEL by following these steps:
a. Access the remote console Web pages.
Type the maintenance LAN (MLAN) address of the partition or cell in a Web
browser address box.
Note: The MLAN address can be viewed from the partition and cell
EXPRESSSCOPE® Monitor LCD menus.
A log-on dialog box appears.
b. Type a valid user name and password, and click Log On.
Note: The default user name and password are
Administrator
and
Administer4Me, respectively.
Management firmware authenticates the credentials before displaying the
requested Web interface. The
Summary
page is displayed.
c. Click
Event Log
on the navigation pane to view the logged system events.
Note: The screen might not immediately refresh after an event occurs.
d. Refresh the information displayed by clicking on the Event Log screen.
3. Reconnect the AC power cord to the power supply.
The Event Log reflects the AC power restoration and then displays the power
supply is in an operational state.
8.4. Sending a Remote Monitoring Test Packet for
Windows Partitions
Sending a Remote Monitoring test packet ensures that the Remote Monitoring
communication is working and enables you to verify whether the test packet was
received by the Support Center. On the management server, use the Internet
connection (the recommended method) to send a Remote Monitoring test packet.
Perform the following steps on the management server to send the Remote Monitoring
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