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Chapter 5 Feature Description
Multiline Terminal Attendant Position
NEAX2000 IVS
2
General Description
NDA-24293, Issue 2
Page 61
Wide Area
Telephone Service
(WATS) Access
This feature allows any station user direct dial access to outgoing WATS lines.
Multiline Terminal Attendant Position
A Multiline Terminal with LCD can be programmed to function similar to an
Attendant position. This Attendant position has limited access to Attendant related
features and functions and can be substituted where an Attendant is required but an
Attendant Console is not necessary. When an EDW-48-2A unit is associated with this
Attendant Multiline Terminal enhanced operation is available.
Music on Hold
This feature plays music when a line is placed on hold. Music is provided by a circuit
board memory chip or a local music source, such as a CD player or a radio.
Nailed-down Connection - Data
This feature provides a fixed connection between two internal Data Adapters or an
internal Data Adapter and an external Data Communication Device.
Night Service
This feature provides a variety of methods for handling incoming calls when the
system is in night mode. These include:
•
Attendant Night Transfer
•
Call Rerouting
•
Day/Night Mode Change by Attendant Console
•
Day/Night Mode Change by Station Dialing
•
Night Connection-Fixed
•
Night Connection-Flexible
•
Trunk Answer Any Station
Attendant Night
Transfer
When the Attendant Console is in Night Service, any operator directed calls (dial 0
calls) are automatically routed to a preprogrammed station. Priority Calls and
Off-Hook Alarms which terminate to an Attendant are also routed by this feature.
Call Rerouting
This feature provides flexible reroute capabilities for a variety of calls when the
system is in night mode.
Day / Night Mode
Change by
Attendant Console
This feature provides activation of DAY/NIGHT Mode Change by depressing a
predetermined key from the Attendant Console.