
NEAX2000 IVS
2
General Description
Page 40
NDA-24293, Issue 2
Announcement Service
Chapter 5 Feature Description
Announcement Service
This feature allows station users to record messages on Digital Announcement Trunk
(DAT) cards. When a station user dials the feature access code for this feature, the
user receives the corresponding message from the system.
Answer Key
An Answer Key is provided on all Multiline Terminals. The Answer Key can be used
to answer incoming calls on outside lines, and primary or secondary extensions. When
the Answer Key is used to answer an incoming call with a call in progress, the first
party is placed on hold and the second party is connected. If the Answer Key is
depressed while in a three-party call, the user can alternate between each party and a
Broker's Call is established.
Attendant Assisted Calling
This feature allows a station user to ask an Attendant for assistance in originating a
call. Three methods are available: non-delay, delay, and passing dial tone.
Attendant Camp-on
This feature permits the Attendant to hold an incoming call in a special mode when
the desired station for the transfer is busy. The Attendant sends a Camp-On tone to the
busy station. When that station becomes idle, it is automatically alerted and connected
to the waiting party.
Attendant Console
SN716 DESKCON
The Attendant Console (SN716 DESKCON) operates on a switched-loop basis with a
maximum of 6 Attendant loops terminating at each console on the associated Interface
card. The Attendant uses these loops for answering, originating, holding, extending,
and reentering calls. When Attendant loop release is used, the number of loops is
effectively increased to a maximum of 12 for each console.
Attendant
Called/Calling
Name Display
This feature provides a display of the calling/called party's name on the Attendant
Console LCD for Attendant Called/Calling Name Display. On attendant-to-station
calls, the LCD display the name assigned to the primary extension of the station. On
attendant-to-trunk calls, the LCD displays the name assigned to the trunk route of the
trunk.