NEAX2000 IVS
2
General Description
Page 46
NDA-24293, Issue 2
Background Music
Chapter 5 Feature Description
Background Music
Background Music can be provided on a dial-up basis over Multiline Terminal
speakers. Incoming voice announcements, ringing and recalls override Background
Music. Up to 10 music programs can be offered.
Boss / Secretary Calling
A secretary with a Multiline Terminal can use an appearance of the boss' extension to
screen calls for that extension, and announce and/or transfer calls to that extension.
Additionally, the secretary can call the boss during a busy condition and send a
Message Waiting Indication to the boss' station.
Broker's Call
This feature allows a Multiline Terminal or Single Line Telephone user to alternate
between two parties, talking to one party while the other party remains on Hold on the
same line. The Multiline Terminal user uses the TRF or ANS key to alternate between
the two parties. The Single Line Telephone user uses the Hold feature to alternate
between the two parties.
Call Back
This feature allows a calling party to set an automatic Call Back when a busy or no
answer condition is encountered. When the busy station becomes idle, the station that
set the Call Back will be called. In case of Call Back no answer, the Call Back to the
setting station is initiated immediately after the called station goes on hook after
making a call or accessing a feature.
Call Forwarding
Call Forwarding allows calls directed to a station to be routed to another station, an
Attendant, an outside number or voice mail equipment. The types of Call Forwarding
provided are:
•
Call Forwarding - All Calls
•
Call Forwarding - Busy Line
•
Call Forwarding - No Answer
•
Call Forwarding - Destination
•
Multiple Call Forwarding - All Calls
•
Multiple Call Forwarding - Busy Line
•
Multiple Call Forwarding - No Answer
•
Split Call Forwarding - All Calls
•
Split Call Forwarding - Busy Line
•
Split Call Forwarding - No Answer
•
Attendant Call Forwarding Setup and Cancel
•
Call Forwarding - Override
•
Group Diversion