NEC MultiProfiler, Руководство пользователя, Страница: 43 / 49

43 | MULTIPROFILER - USER’S GUIDE
Installation and Setup
Problem : No supported monitor was detected.
Solution :
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Verify that the monitor connected is a model supported by MultiProfiler.
•
If more than one video output is present on the computer, try connecting to the other output connector.
•
Always use a DVI video output if possible.
Mac OS :
•
Connect a USB cable (not supplied) between the Mac and one of the USB inputs (upstream ports) on the
display. Make sure the correct USB input is selected on the OSD. MultiProfiler will automatically select the USB
connection instead of DDC/CI when the USB connection is detected.
•
See the README file included with the software for further information about any specific incompatibilities
or issues. Note that some Macs require at least OS 10.5.2 in order to support the functionality necessary with
MultiProfiler when using DDC/CI instead of USB.
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Windows :
•
Connect a USB cable (not supplied) between the host PC and one of the USB inputs (upstream ports) on the
display. Make sure the correct USB input is selected on the OSD. Open the Display Configuration dialog and
select the USB display from the list so MultiProfiler will use the USB connection instead of DDC/CI.
When using DDC/CI instead of USB:
•
Some video graphics adapter cards may not support the necessary functions for MultiProfiler to communicate
with the monitor. For Windows systems, verify that the video graphics adapter is supported by MultiProfiler by
checking the Windows Graphics Chipset Compatibility Information. See the README file included with the
software for further information.
•
Install the latest video drivers for the video graphics adapter card.
•
Check the display configuration by clicking the Display Configuration button. In the Display Configuration
dialog, confirm that your model of monitor is listed. If it is not listed, then there is a problem communicating with
and detecting the monitor. If it is listed, confirm that the monitor is associated with the correct Windows desktop
display.
Problem : The Picture Modes shown in MultiProfiler do not match those on the monitor’s On Screen Display (OSD).
Solution : If the monitor was manually adjusted using the OSD controls, then the monitor settings may become out
of sync with those shown in MultiProfiler. In this case, use the Re-Synchronize Color Settings feature on the Status
panel to re-synchronize the MultiProfiler settings.
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Troubleshooting