A CALL RECORDING
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A CALL RECORDING
SAVING RECORDING CALL DATA
TO THE RECORDING SERVER
You can save voice call data to Recording Server.
When a call is being recorded or when a recording error occurs,
LED of the key indicates the status of call recording if Record
key is assigned on a Programmable Feature Key. When a
recording starts, the recording confirmation tone (a tone to
indicate while the terminal is in a recording state) will be sent to
the target party at an interval of 15 seconds. However, the
recording confirmation tone can be disabled.
This feature and the followings are set at installation.
For details, contact the system administrator:
- playing recording confirmation tone
LED Display
The LED status while the call recording is executed are
explained below.
Recording Status
LED Status
Call recording is stopped
Turned off
Call recording is started
Lighting Red
Call recording is in
standby
Lighting Green
Call recording is disabled
for server error
Flashing Orange
(250ms cycle)
To Record a Call Manually
Here explains the procedure for recording a call manually. Call
recording is started by pressing a Programmable Feature Key
where Call Recording feature is assigned. This Programmable
Feature Key is called the Record key
.
The Record key is assigned at installation.
For details, contact the system administrator.
1.
Press the Record key before starting a call or
while talking on the terminal. Then, the LED of the
Record key turned on.
■
When you press the
Record
key while the call is being
recorded, the call recording is suspended and the call
recording status changes to standby mode. To resume the
call recording, press the Record key again.
■
When the call recording starts, the recording confirmation
tone will be sent to the target party at an interval of 15
seconds. Please note that this setting can only be set up in
the Administrator access level.
2.
When the conversation finished by going on-
hook, the call recording is also finished.
To Record a Call Automatically
When automatic call recording is set, call recording starts when
a user goes off-hook or presses the Speaker key. Going on-hook
or pressing the Speaker key again ends call recording. In this
way, a whole conversation can be recorded.
■
The automatic call recording is set at installation.
For details, contact the system administrator.
■
The range of recording voice data depends on the setting
of installation. For details, contact the system administrator.
The followings are the range of call recording to be set:
- voice call
- voice call and call progressive tone (tones from a
telephone)
