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Call Forwarding
Onyx VSi System
Off-Premise Call Forwarding
You can reroute your calls to an outside (off-premise) telephone number. For example, you can forward your calls to your cellular
car phone if you have to be on the road.
To forward calls to an outside number:
1. Press TALK.
2. Press #.
3. Dial 1.
4. Dial line number (e.g., 01).
You may also be able to dial a line group code (9, 90-98).
5. Dial telephone number that is to receive calls.
6. Press TALK or place handset in desktop charger to hang up.
ENVELOPE icon appears on the display.
To cancel Off-Premise Call Forwarding:
1. Press TALK.
2. Press #.
3. Press TALK or place handset in desktop charger to hang up.
ENVELOPE icon disappears.
Callback
When you call a busy extension, you may leave a Callback request for a return call. You do not have to repeatedly call the busy
extension back, hoping to find it idle. To leave a Callback for an outside line, refer to the Line Callback feature.
To request a Callback (after calling a busy extension):
(Do not hang up.)
1. Dial C.
You hear ringing.
2. Press TALK.
You can use your phone for other calls while waiting for the Callback to ring.
To answer when Callback rings you back:
1. Press TALK.
If you hear ringing, wait for answer.
OR
If you hear two beeps, go ahead and speak.
To cancel a Callback request to a specific extension:
1. Call the busy extension again.
You hear busy tone.
2. Press *.
3. Press TALK or place handset in desktop charger to hang up.
To cancel all your Callbacks simultaneously:
(This also cancels your Line Callbacks.)
1. Press TALK.
2. Press # and then *.
3. Press TALK.
Caller ID
Caller ID can show your incoming caller’s number and optional name. The Caller ID information will show as either a post-
answer or pre-answer display. With the post-answer display, you’ll see the caller’s number and optional name after you answer
the call. The pre-answer display lets you see the caller’s number and optional name before you answer the call. You can also use
the pre-answer display to preview incoming calls before you answer them.
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