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1-15

Troubleshooting

1. Installation

Troubleshooting Procedures

If your phone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problem,
contact your communications manager.

Problem

Suggestion

Charge light won’t come

• Make sure the AC Adaptor is plugged into the desktop charger

on when the handset is

and wall outlet.

placed in the desktop

• Make sure the handset is properly seated in the desktop charger.

charger

• Make sure the battery pack is properly placed in the handset.
• Make sure that the charging contacts on the handset and desktop

charger are clean.

Conversation interrupted

• Make sure that the base unit’s antenna is fully vertical.

frequently.

• Move closer to the base unit.

Warning tone and NO

• Move closer to the base unit.

SERVICE message.

Handset doesn’t ring.

• The battery pack may be weak. Charge the battery for 5-6 hours.
• Make sure the base unit antenna is fully vertical.
• The handset may be too far away from the base unit.
• Ensure the Ringer ON/OFF switch is in the ON position.

Interference from other

• Press the Channel (CH) key to switch channels.

cordless phone users.

The channel can be changed while you are on an active call, but not
when you are dialing a telephone number. There are 10 channels
from which you can select.

Interference or noise in

• Make sure the base unit is at least 3’ away from any computer

the handset.

fax machine, printer, or TV (they generate radio waves)

• Make sure the antenna is in the upright position

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Содержание 910i

Страница 1: ...910i Cordless Telephone Installation and User Guide 1 Installation 2 Features 3 Specifications Parts List 4 Index ...

Страница 2: ... warranty of or representation with respect to any of the equipment covered This guide is subject to change without notice and NEC America has no obligation to provide any updates or corrections to this guide Further NEC America also reserves the right without prior notice to make changes in equipment design or components as it deems a ppropriate No representation is made that this guide is comple...

Страница 3: ...e Base Unit 1 7 Applying Power to the Desktop Charger 1 7 Wall Installation 1 8 Attaching the Belt Clip to the Handset 1 9 Installing the Handset Battery 1 10 Charging the Handset Battery 1 10 Charging the Spare Battery 1 10 Low Battery Indicator 1 10 Cleaning the Battery Contacts 1 11 Upgrading the Firmware 1 12 Installating New Firmware ROM 1 12 Optional Equipment 1 13 Desk Phone 1 13 Headset 1 ...

Страница 4: ...dmium battery used in this equipment in any charger other than the one designed to charge this battery as specified in this guide Using another charger may damage the battery or cause the battery to explode Do not remove or damage battery casing Never throw the battery into a fire disassemble it or heat it RECYCLING NICKEL CADMIUM BATTERIES Nickel Cadmium batteries must be disposed of properly Nic...

Страница 5: ... is NOT DEFECTIVE If these noises continue and are too distracting please check around your office to see what appliances may be causing the problem In addition we recommend that the Base not be plugged into a circuit that also powers a major appliance because of the potential for interference Be certain that the antenna on the unit is fully extended when needed In the unlikely event that you cons...

Страница 6: ...on cords as this can result in the risk of fire or electrical shock 10 Never put objects of any kind into this product through the base unit slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 11 To reduce the risk of electric shock do not disassemble this product Contact qualified s...

Страница 7: ...rosive and may cause damage to the eyes or skin It may be toxic if swallowed 4 Exercise care in handling the battery in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns 5 Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations...

Страница 8: ...t 5 feet away from any other 910i Cordless Telephone to avoid interference Connecting the Telephone Line There are two types of phone outlets 1 Modular Jack Plug the telephone line cord from the base unit into a standard modular telephone jack 2 Hardwired Jack A modular jack converter not included is required You may need to rewire when connecting the converter making color coded connections Conne...

Страница 9: ... fire or other electrical hazard Note The AC adaptors furnished with this phone may be equipped with a polarized line plug a plug having one blade wider than the other This plug will fit into the power outlet only one way If you are unable to insert the plug fully into the outlet try reversing the plug Do not alter the shape of the blades of the polarized plug Note If you cannot plug the AC adapto...

Страница 10: ...ard wall plate you can mount your phone directly on a wall Before mounting your phone consider the following Select a location away from electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall Make sure the wall material is capable of supporting the weight of the Base Unit Use 10 screws with anchoring devices suitable for th...

Страница 11: ...ng screws into the wall 1 9 10 inches apart Allow about 3 16 of an inch between the wall and screw heads for mounting the phone 2 Plug the AC Adapter into the Desktop Charger as previously described Wrap the AC Adapter cord around the strain relief 3 Place the Desktop Charger on the posts of the wall screws and push down until it is firmly seated 4 Plug the AC Adapter into a standard 120V AC wall ...

Страница 12: ...attery Charger for charging the optional spare battery The battery pack can be charged either in or out of the handset 1 Place the spare battery into the battery slot In order for the battery to charge correctly the metal contacts must face down into the charger If the battery is not positioned correctly the CHARGE 2 LED will not light 2 Slide the spare battery pack into the second slot in the cha...

Страница 13: ...ontacts To maintain a good charge it is important to clean all charging contacts on the handset desktop charger and spare battery pack about once a month Use a pencil eraser or soft dry cloth Do not use any liquids or solvents Contacts Contacts 85 45 7D 29 ...

Страница 14: ... from the bottom of the base unit and remove the cover 4 Using an IC puller carefully remove the old Firmware ROM Be careful not to rock the ROM or bend the pins during removal Installing New Firmware ROM 1 Remove the new Firmware ROM from the anti static sleeve 2 Following the illustration at right carefully install the new ROM in the base Pay careful attention to line up the notch in the ROM wit...

Страница 15: ...for your convenience With the headset installed you can use the belt clip to carry the handset and conduct a conversation using the headset To install the optional headset open the cover over the HEADSET jack and plug the headset in The headset jack should be 2 5mm No other settings are required Operation of the phone is exactly the same as using the handset However you will hear through the heads...

Страница 16: ...extension to the cordless phone and the cordless phone s extension to the desk phone enter code 1036 extension number In program 1016 Multiple Directory Number Ring Assignment 1 Set the ringing assignment for the Call Coverage key for both the cordless phone and desk phone s extension Option 1 allows the calls to ring the extension Programming Onyx VSi System In program E8 Ringing Line Preference ...

Страница 17: ...e sure that the base unit s antenna is fully vertical frequently Move closer to the base unit Warning tone and NO Move closer to the base unit SERVICE message Handset doesn t ring The battery pack may be weak Charge the battery for 5 6 hours Make sure the base unit antenna is fully vertical The handset may be too far away from the base unit Ensure the Ringer ON OFF switch is in the ON position Int...

Страница 18: ...1 16 Troubleshooting For Your Notes ...

Страница 19: ...ollow Me 2 19 Call Forward DND Override 2 19 Call Waiting Camp On 2 19 Callback 2 20 Caller ID 2 20 Conference 2 21 Conference Voice Call 2 21 Department Calling 2 21 Department Step Calling 2 22 Directed Call Pickup 2 23 Do Not Disturb 2 23 Door Box 2 23 Flash 2 24 Forced Trunk Disconnect 2 24 Group Call Pickup 2 24 Headset 2 25 Hotline 2 25 Last Number Redial 2 25 Line Preference 2 26 Meet Me Co...

Страница 20: ...42 Volume Controls 2 43 Onyx VSi Features 2 45 Basic Feature Operation 2 47 Outside Calls 2 47 Hold 2 47 Intercom Calls 2 48 Transfer 2 48 System Features 2 51 Account Codes 2 51 Call Forwarding 2 51 Callback 2 52 Caller ID 2 52 Camp On 2 53 Conference 2 54 Conference Unsupervised 2 54 Directed Call Pickup 2 54 Display Messages 2 55 Flash 2 55 Group Call Pickup 2 55 Group Ring 2 55 Headset 2 56 Ho...

Страница 21: ...rage 2 64 Voice Mail 2 65 Voice Prompting Messages 2 66 Volume Controls 2 67 Walking Class of Service 2 68 Charts and Illustrations 2 69 i Series Your System s Dialing Plan 2 69 Onyx VSi Your System s Dialing Plan 2 69 Telephone Base Layout 2 70 Telephone Handset Layout 2 71 i Series Telephone LED Flash Rates 2 72 Onyx VSi Telephone LED Flash Rates 2 72 i Series Quick Reference 2 73 Onyx VSi Quick...

Страница 22: ...2 4 For Your Notes ...

Страница 23: ...ress TALK you will see When communication is made between the base unit and the handset you will see Or you may possibly see one of the following If the handset is at the range limit of the phone or no power is going to the Base unit you may see Take the following action During A Call In Standby Mode Condition Warning Tone Can t make or answer calls Phone may ring intermittently Action Move back i...

Страница 24: ...2 6 For Your Notes ...

Страница 25: ...2 7 i Series Features 2 Features ...

Страница 26: ...2 8 For Your Notes ...

Страница 27: ... Automatic Route Selection ARS The method you use depends on how your system and your phone are set up Your Communications Manager can tell you which methods you should use for placing outside calls To answer an outside call 1 Press TALK Depending on how your phone is set up you may answer the call automatically Your phone s Line Preference determines what happens when you press TALK to answer a c...

Страница 28: ... Private Line A Private Line is simply a line on your phone that nobody else in the system can use Only you can place and answer calls on your Private Line Your Communications Manager can tell you if you have a Private Line If You Hear a Warning Tone While on an outside call you may hear occasional beeps through your handset These tones remind you that you have been on the call a long time How Pri...

Страница 29: ...ress flashing line key Group Hold To place a call on Hold so anyone in your group can pick it up 1 HOLD 832 TALK to hang up To pick up a call on Group Hold 1 TALK 862 Intercom Hold To place or answer an Intercom call on Hold 1 HOLD System Hold For your normal calls When you place an outside call on System Hold it flashes your line key and the line keys on your co worker s phones as well Either you...

Страница 30: ...of an Intercom call you placed 1 Press 1 If the call is ringing this makes it voice announce If the call voice announces this makes it ring Transfer Transfer lets you quickly send the call you are on to a co worker You can Transfer both Intercom and outside calls You can use the following types of Transfer You can also Transfer a call from the handset to your optional desk phone if you need to pla...

Страница 31: ...o the call In addition you may be able to hang up and have the call Camp On 2 Announce call and hang up If your co worker doesn t want the call press HOLD to return to it With Automatic On Hook Transfer If your co worker just speaks toward their phone to answer the transferred Intercom call rings their phone when you hang up Without Automatic On Hook Transfer You must press CONF or your Transfer K...

Страница 32: ...lled OR 1 TALK FUNCTION KEY Internal Paging Zone Answer if your extension is in the zone called 2 Stay on the line After the Paging party hangs up you connect to the transferred call Desk Phone Transfer To Transfer a call to your desk phone 1 Press the DESK button on the base unit The DESK button flashes 2 Hang up cordless phone 3 From your desk phone pick up the handset and press the Pickup key T...

Страница 33: ...bin number The stored number dials out The system selects a line for you OR 1 TALK FUNCTION KEY Common Abbreviated Dialing To preselect press a line key instead of TALK 2 Dial Common Abbreviated Dialing bin number The stored number dials out Unless you preselect the system selects a line for you To dial a Group Abbreviated Dialing number 1 TALK 4 2 Dial bin number The stored number dials out The s...

Страница 34: ...tions Manager to find out if your system uses Account Codes and which codes you should enter Account Codes can be from 1 16 digits long using 0 9 and To enter an Account Code any time while on an outside call 1 Press Account Code 1 16 digits To enter an Account Code while placing an outside call 1 Access trunk for outside call You can access a trunk by pressing a line key or by dialing a code Refe...

Страница 35: ...K to hang up Barge In Barge In permits you to break into a co worker s established call Use Barge In when you have to get a message through right away such as in an emergency Barge In sets up a three way call between you your co worker and their caller Your system provides two Barge In modes Monitor Mode and Speech Mode With Monitor Mode you can listen in on another user s conversation but you can...

Страница 36: ...utside calls only 4 Intercom calls only 5 TALK to hang up Call Forwarding Off Premise Use Off Premise Call Forwarding to forward your calls to an off site location Stay in touch when you re away from the office by forwarding to your cellular phone home office hotel or meeting room To activate Call Forwarding Off Premise 1 TALK 4 When Call Forwarding is activated the only indication will be stutter...

Страница 37: ...orwarded or in Do Not Disturb use Call Forwarding DND Override to talk to the extension user anyway This is helpful for example if you have an important message or emergency and you must get through To override an extension 1 Call the forwarded or DND extension 2 FUNCTION KEY Override Call Waiting Camp On After you call a busy extension use Call Waiting to wait in line i e Camp On without hanging ...

Страница 38: ... KEY Callback Caller ID Caller ID can show your incoming caller s number and optional name The Caller ID information will show as either a post answer or pre answer display With the post answer display you ll see the caller s number and optional name after you answer the call The pre answer display lets you see the caller s number and optional name before you answer the call You can also use the p...

Страница 39: ...press the line key to join in The system allows either four or eight parties maximum per Conference Voice Call Conference does not use the telephone system features to announce the call You just announce it through the air to your co workers To set up a Voice Call Conference with a co worker in your immediate work area 1 Place or answer trunk call 2 FUNCTION KEY Voice Call Conference 3 Announce Vo...

Страница 40: ...ment Step Calling If you place an Intercom call to a busy Department Group member Department Step Calling allows you to quickly call another member in the same group You don t have to hang up and place another Intercom call You can also use Department Step Calling to cycle through the members of a Department Group To make a Step Call 1 Place call to busy Department Group member OR 1 Place call to ...

Страница 41: ... 2 Dial the DND option code 0 4 When DND is activated when pressing TALK you will hear a stutter dial tone Door Box Your system may have Door Boxes A Door Box is a self contained Intercom unit typically used to monitor entrance doors A visitor at the door can press the Door Box call button like a door bell The Door Box then sends chimes to certain extensions If you receive Door Box chimes you can ...

Страница 42: ... to use Group Call Pickup to easily answer each other s ringing calls Group Call Pickup also helps if you frequently cover for co workers in another Pickup Group When a call rings one of their phones you can intercept it even if you don t know their extension numbers With Group Call Pickup you can intercept the following types of calls A call ringing an extension in your own Pickup Group A call ri...

Страница 43: ...otline partner 1 TALK 2 FUNCTION KEY Hotline To Transfer your outside call to your Hotline partner 1 FUNCTION KEY Hotline Announce call and hang up OR 1 FUNCTION KEY Hotline Hang up to have your call wait at your Hotline partner unannounced If unanswered the call recalls to you To answer a call from your Hotline partner 1 If your telephone rings press TALK Last Number Redial Instead of dialing a b...

Страница 44: ...others join if they choose There are two types of Meet Me Conference Meet Me External Conference and Meet Me Internal Conference With Meet Me External Conference announce the meeting with External Paging With Meet Me Internal Conference announce the meeting with Internal Paging The system allows either four or eight parties maximum per Meet Me Conference Meet Me External Conference To make a Meet ...

Страница 45: ... 10 to 18 instead See Paging for more on combined zones 2 Announce the zone To join a Meet Me Internal Page 1 TALK 863 if your phone is in the zone called OR 1 FUNCTION KEY Internal Paging Zone Answer if your phone is in the zone called OR 1 TALK 864 if your phone is not in the zone called Message Waiting Don t keep recalling a busy or unanswered co worker Leave them a Message Waiting request for ...

Страница 46: ...rage for their calls The Multiple Directory Number key shows you when your co worker is busy and flashes slowly when they have an incoming call You can even press the key to intercept the incoming call You can have Multiple Directory Number keys for up to three different extensions and virtual extensions Note that you must keep at least one key assigned as a line or loop key in order to make and r...

Страница 47: ...ght Service You hear a beep and the key lights to indicate the mode selected Day Mode Key Night Mode Key Midnight Mode Key Rest Mode Key Day 2 Mode Key Night 2 Mode Key Midnight 2 Mode Key Rest 2 Mode Key To use Universal Answer to pick up a UNA call 1 TALK 0 You are connected to the call Off Hook Signaling Trying to get in touch with a co worker who is busy on a handset call Use Off Hook Signalin...

Страница 48: ...uch Keys give you Direct Station Selection One button access to your co worker s extensions Abbreviated Dialing One button access to Common and Group Abbreviated Dialing bins Feature Codes One button access to Feature Codes e g 2 for Callback Chain Dialing Linking two or more One Touch Keys for lengthy dialing scenarios These keys must be assigned in system programming Ask your communications mana...

Страница 49: ...e announcement 3 TALK to hang up Park Have a call for a co worker and can t find them Put their call in a waiting state called Park so they can pick it up After you Park the call Page the co worker you want to receive the call and hang up When your co worker hears the Page they dial the orbit or press a Park key to pick up the call There are two types of Park System and Personal Use System Park wh...

Страница 50: ...ou have a call 1 TALK 4 OR 1 TALK FUNCTION KEY Call Forward to Device 2 Press 7 When you hear Please start recording record your Personal Greeting If you already have Park and Page or Personal Greeting set up you can dial 7 to re record 5 to listen then to listen again 3 to erase then optionally HOLD to cancel the erase 3 Press 7 4 When you hear Please start recording record your Page 5 Press Dial...

Страница 51: ...ur Voice Mailbox by dialing the Voice Mail master number Off premise via Common Abbreviated Dialing by entering 2 bin Greeting without forwarding so caller hears busy by entering your extension number You cannot forward to a Department Group pilot number 5 Dial Personal Greeting type 2 All calls 3 Outside calls only 4 Intercom calls only 6 TALK to hang up To cancel your Personal Greeting 1 TALK 47...

Страница 52: ...Step Calling through a Department Group for an idle member Direct Station Selection 1086 Toggling between DSS and DLS functions for a 24 button DSS Group Call Pickup 1007 Answering a call ringing another phone in your Pickup Group 1008 Answering a call ringing a phone in another Pickup Group if you 869 don t know the group number 1009 Answering a call ringing a phone in a specific Pickup Group 868...

Страница 53: ... Paging External 1004 zone Making an external zone page 803 zone 1005 Making an external All Call page 803 0 Paging Internal 1006 zone Broadcasting to an Internal Paging Zone 801 zone 1076 Broadcasting an Internal All Call Page 801 0 or 00 Park 1033 orbit Placing a call into or retrieving a call from a Park Orbit 6 Park 01 64 6 Pickup Reverse Voice Over 1056 Initiating Reverse Voice Over dest ext ...

Страница 54: ... If the interval is too long unauthorized users may have time to call your co workers or use system features External Hotline always occurs as soon as you press TALK To use Ringdown 1 TALK To bypass Ringdown for Ringdown Extension only 1 Do not press TALK 2 Press line key for outside call OR 2 TALK Place Intercom call before Ringdown goes through To answer a call if you are a Ringdown Destination ...

Страница 55: ...l you left or one left for you 1 Press TALK 2 Press FUNCTION KEY Secretary Call Buzzer Both the boss and secretary buzzer keys go out Secretary Call Pickup Press your Secretary Call Pickup key to have calls intended for a co worker go to you instead This gives you a simplified type of Call Forwarding for an associate with whom you work closely For example if you and a co worker handle all your com...

Страница 56: ...lking to a customer that needs technical help Since you want to be sure that the problem is solved you need to talk to the customer when they are done with the technician With Serial Call you can send the call to your technical department and be assured that it will come back to you when they are through For other Transfer options refer to the Transfer feature To place a Serial Call 1 Place or ans...

Страница 57: ...ve a line key to be able to rejoin the Conference Press Transfer key or HOLD 8 to reinstate the Conference If one of the callers hangs up you continue talking to the remaining caller To end the line to line Conference 1 Press flashing line key to return to the Conference 2 TALK to hang up Method B Requires a FUNCTION KEY Transfer To make a line to line Conference 1 Set up first outside call This c...

Страница 58: ... message press to hear the message again If erasing you can cancel erasing by pressing HOLD before hanging up 4 TALK to hang up Voice Mail This feature requires an optional NVM Series Voice Mail system Tired and frustrated by missed calls inaccurately written messages and telephone tag End these hassles with Integrated Voice Mail Ask your Communications Manager if you have this type of Voice Mail ...

Страница 59: ... key 4 Dial Call Forwarding type 2 All calls 3 Outside calls only 4 Intercom calls only 5 TALK to hang up Transferring Calls to a Mailbox To Transfer your active call to a mailbox 1 HOLD 2 FUNCTION KEY Voice Mail OR 2 Dial Voice Mail master number 3 Dial extension number of mailbox to receive Transfer This number can be your mailbox number or a co worker s mailbox number 4 TALK to hang up Recordin...

Страница 60: ... message will play when is busy for callback dial You call a busy extension All lines are busy for callback dial You try to place an outside call when all lines are busy Please do not disturb You call a co worker that has enabled Do Not Disturb The lowest cost line is busy please ARS tries to reroute your call and the least costly route is busy wait for the next one The number you have dialed is n...

Страница 61: ...of the handset in Standby mode to select seven ringer tones and volume combinations To turn off all ringing indications switch the ringer selection switch on the side of the handset to OFF When the switch is turned off you will see the Ring Off icon When the switch is turned on the Ring Off icon will disappear Vibrate Mode Ring off shown on the above menu display is the Vibrate Mode If you set the...

Страница 62: ...2 44 For Your Notes ...

Страница 63: ...2 45 Onyx VSi Features 2 Features ...

Страница 64: ...2 46 For Your Notes ...

Страница 65: ...have to dial 9 before your number Check with your com munications manager To answer an outside call 1 A line key flashes and your phone rings The line key may be a line group incoming line rotary key These keys are also called inbound loop keys 2 Press TALK If you are not connected to the caller press the flashing line key The line key lights To answer a call ringing the paging speakers press TALK...

Страница 66: ...nsion number To answer a ringing Intercom call 1 Press TALK Transfer This feature is always available You can Transfer a call to another extension If the other party does not answer the transferred call you can retrieve it You can also Transfer a call from the handset to your optional desk phone if you need to place the cordless phone back into the desk unit for recharging To Transfer your call to...

Страница 67: ...s phone 3 From your desk phone pick up the handset and press the Pickup key The Pickup key must be assigned in system programming To Transfer a call to your cordless phone from the desk phone 1 From the desk phone press the Pickup key The Pickup key must be assigned in system programming 2 Press TALK on the cordless phone when it starts to ring 2 Features ...

Страница 68: ...2 50 For Your Notes ...

Страница 69: ...ing an outside call You can program this on a Function key See Speed Dial 1 Place call 2 Press immediately after dialing the number 3 Enter Account Code 4 Press To enter an Account Code for the call you are on You can program this on a Function key See Speed Dial Do not hang up 1 Press CONF 2 Press 3 Enter Account Code 4 Press 5 Press HOLD You are reconnected to your call Call Forwarding With Call...

Страница 70: ... the Line Callback feature To request a Callback after calling a busy extension Do not hang up 1 Dial C You hear ringing 2 Press TALK You can use your phone for other calls while waiting for the Callback to ring To answer when Callback rings you back 1 Press TALK If you hear ringing wait for answer OR If you hear two beeps go ahead and speak To cancel a Callback request to a specific extension 1 C...

Страница 71: ...e key To re display the Caller ID information for the call you are on 1 Press the line key for the call Camp On Camp On allows you to call a busy extension or line and wait off hook until that extension or line becomes free To Camp On to a busy extension or line Do not hang up 1 Dial C If you Camp On to a busy extension You hear ringing in your handset When the party is free their phone rings OR Y...

Страница 72: ...the Conference or terminate it from your phone To set up an Unsupervised Conference 1 Place or answer first outside call You talk to the first caller 2 Press CONF 3 Place or answer second outside call You talk to the second caller 4 Press CONF again You talk to both callers 5 Press TALK Your callers talk privately with each other You cannot rejoin the Conference Directed Call Pickup Directed Call ...

Страница 73: ...roup Call Pickup keys To answer a call ringing in a Pickup Group from a phone within that Pickup Group You can program this on a Feature key Refer to Speed Dial for further information 1 Press TALK 2 Press and dial 1 You are connected to the caller Your display shows P name or PICKUP FROM extension number OR 1 Press TALK 2 Press the flashing Group Call Pickup key The key flashes when a call is rin...

Страница 74: ...line key before going to step 3 3 Press TALK or wait for an answer To override your Hotline partner s DND The Hotline key for your partner flashes on your phone 1 Press TALK 2 Press the Hotline key twice The phone rings if idle wait for an answer To answer a call from your Hotline Partner 1 Listen for ringing 2 Press TALK Intrusion Barge In Intrusion permits you to break into a co worker s establi...

Страница 75: ...hen the outside line is available You do not need to keep checking the line hoping to find it idle To leave a Callback for an extension see the Callback feature To request a Callback for an outside line on a line key 1 Press the illuminated line key You hear busy tone 2 Dial C Busy tone stops 3 Press TALK Use your phone for other calls while you wait for Callback to ring you back To request a Call...

Страница 76: ... Message Waiting left at your extension Your display shows ENVELOPE icon 1 Press TALK 2 Press FLASH The system calls the extension that left you the message The ENVELOPE icon continues to display if you have additional Messages Waiting To cancel all the messages left on your phone This also cancels your Intercom and Line Callbacks You cannot cancel a Message Waiting you left at an individual exten...

Страница 77: ...sly recorded OPA message 1 Press TALK and dial 2 Dial MVL 3 Dial the message number 02 07 you want to hear Your communications manger can tell you about the messages 4 Press TALK To erase all OPA messages including the ACD overflow message 1 Press TALK and dial 2 Dial MV 3 Press 4 Dial Y To exit the procedure without erasing the messages dial N 5 Press TALK To call into the system using Operator A...

Страница 78: ...se the call recalls to you if not picked up To Park the call you are on Do not hang up 1 Press CONF 2 Dial Park Orbit access code To use System Park dial 60 69 To use Personal Park dial and the extension number To pick up a Parked call You can program this on a Feature key Refer to Speed Dial for further information 1 Press TALK If the phone s link is still active skip this step 2 Dial Park Orbit ...

Страница 79: ...onnected to the two parties No more than two extensions in the Privacy Release Group can join the same call You cannot enter a Conference call using these steps To select privacy for the call you are on Do not hang up 1 Press the flashing line key of the call you are on The line key stops flashing and you then have privacy for the call Ringing Line Preference Ringing Line Preference lets you answe...

Страница 80: ...re Key Refer to Speed Dial for further information 1 Press TALK and dial 2 Press TALK or place handset in desktop charger to hang up ENVELOPE icon disappears Speed Dial Speed Dial gives you quick access to frequently called numbers There are two types of Speed Dial Personal and System Each Speed Dial number can be up to 16 digits long Using either Personal or System Speed Dial numbers you can chai...

Страница 81: ...ersonal Speed Dial To store a Personal Speed Dial Number 1 Press TALK 2 Press Your display shows DSS EXT 6 9 8 3 Dial Personal Speed Dial bin number 50 59 20 29 Your display shows LINE 0 nn 9X Your first Personal Speed Dial key is bin 50 your last is bin 29 If your display shows PROGM NAME Y N see instructions below for name programming 4 Dial line number e g 01 or press a line key You may also be...

Страница 82: ...mbers 1 Place first call using Speed Dial Wait for number to dial out 2 Press CONF 3 Press Speed Dial key of second number Do not dial a bin number OR 1 Place first call using Speed Dial Wait for number to dial out 2 Press CONF 3 Press One Touch Speed Dial key of second number OR 1 Place first call using Speed Dial Wait for number to dial out 2 Press CONF 3 Dial Speed Dial bin number 50 59 20 29 S...

Страница 83: ... Transfer a call to your own or a co worker s mailbox After the Transfer goes through your caller can leave a message in the mailbox Message Center A Message Center is a mailbox shared by you and your co workers If your phone has a Message Center key you can leave mes sages for your co workers or listen to messages they have left For example you could be part of a Customer Service group with a Mes...

Страница 84: ...g Voice Prompting Messages The system plays Voice Prompting Messages to inform a user of the status of their call See your communications manager for a complete explanation of these messages Voice Prompt Description All lines are busy For automatic Callback Plays when trying to place a call when all lines please press the Callback key in the group are busy Audio file is full Plays when trying to r...

Страница 85: ...off you will see the Ring Off icon When the switch is turned on the Ring Off icon will disappear Vibrate Mode Ring off shown on the above menu display is the Vibrate Mode If you set the ringer off and the handset is not on the charger the handset will vibrate when there is an incoming call If you set the ringer off and the handset is on the charger the handset will ring as Ring Type A Low To adjus...

Страница 86: ...ide dialing restrictions when you use someone else s extension Walking Class of Service lets you make the call as you would at your own extension To place a call from a restricted extension 1 Press TALK 2 Dial twice 3 Dial Walking Class of Service code See your communications manager for your code 4 Dial the line access code e g 801 or press a line key You may also be able to dial a line group acc...

Страница 87: ...ons 2 Features i Series Codes Revised Codes Extensions 301 640 Operator Access 0 Department Pilot Numbers 200 799 Call Pickup Groups 1 9 or 01 64 External Page Zones 0 8 Park Orbit 01 64 This chart shows the numbers you dial for extensions outside lines Ring Groups and Selectable Display Messages Ask your communications man ager which system you have so you ll know which numbers to dial ONYX VSi S...

Страница 88: ...2 70 Telephone Layout Base Layout Cordless Power Desk Tone Pulse DC Power Jack Tone Pulse Switch Desk Key Cordless Key 85457D 27 ...

Страница 89: ...xyz 7pqrs 0oper 3def 1 85457D 28 1 Ringer ON OFF switch 2 Message Display 3 Flash Key 4 Talk Key 5 Numeric Keypad 6 Function Keys default line keys 1 4 7 Microphone 8 Head Set Jack 9 Volume r vol Key 10 Mute mute Key 11 Hold HOLD Key 12 Conference CONF Key 13 Last Number Dial LND Key 14 Channel CH Key 8 2 Features ...

Страница 90: ...An outside call is on Hold The line key flashes Moderately Your phone is idle not on a call All LEDs out dark phone Status LED ON base Outside Calls An outside line is busy The line key is On You activate Call Forwarding Personal An Envelope icon appears on display Greeting or Selectable Display Messaging An outside call is ringing your phone The line key flashes Slowly if it s shared Off then fla...

Страница 91: ...ial extension if you hear ring busy you may be able to dial 7 to get through Placing Press TALK or lift handset out of charger Answering Press flashing line key for outside call or press HOLD for ICM call Retrieving call HOLD Dial extension Announce call TALK Transferring outside call Establish an outside Intercom call CONF Establish next call CONF CONF Setting up a three way conversation This mea...

Страница 92: ...extension if you hear ring busy you may be able to dial 1 to get through Placing Press TALK or lift handset out of charger Answering TALK Flashing line key for outside call or press HOLD for ICM call Retrieving call CONF Dial extension Announce call Hang up Transferring outside call Establish an outside Intercom call CONF Establish next call CONF Setting up a three way conversation This means you ...

Страница 93: ...3 1 Specifications Section 3 Specifications Parts List In this section Page Specifications 3 3 Parts List 3 5 3 Specifications Parts List ...

Страница 94: ...3 2 Specifications For Your Notes ...

Страница 95: ...well below the Maximum Permissible Exposure MPE referenced in the Commission s rules and regulations The device and its antenna s must not be co located or operated in con junction with any other antenna or transmitter Environmental Specifications Temperature 0 to 50 C 32 F to 122 F Humidity 5 95 non condensing Power Requirements Base Unit 10 V DC from supplied AC Adapter Desktop Charger 9 V DC fr...

Страница 96: ...5 1 2 3 8 2 3 8 8 oz with antenna with battery Desktop Charger Width Depth Height Weight 3 5 8 4 1 4 3 5 8 6 5 oz Cabling Requirements 1 Do not run station cable in parallel with the AC source telex or computer etc If the cables are near cable runs to those devices use shielded cable with grounded shields or install the cable in conduit 2 When cables must be run on the floor use cable protectors 3...

Страница 97: ...t Handset Charging Stand AC Adaptors 9V and 10V 500mAh Battery Wall Plate Adapter Belt Clip AC Adaptor Base Unit 85482 AC Adaptor Desktop Charger 85487 Battery 800 mAh 85488 Belt Clip 85481 Desktop Charger without AC Adaptor 85486 Headset Plantronics 85462 Leather Carrying Case 85485 Wall Mount Bracket Base 85483 3 Specifications Parts List ...

Страница 98: ...3 6 Specifications For Your Notes ...

Страница 99: ...4 1 Index Section 4 Index In this section Page Index 4 3 4 Index ...

Страница 100: ...4 2 Index ...

Страница 101: ... Onyx VSi 2 57 Caller ID i Series 2 20 Caller ID Onyx VSi 2 52 4 Index Calling a Message Center Onyx VSi 2 65 Calling Your Mailbox i Series 2 41 Calling Your Mailbox Onyx VSi 2 65 Camp On i Series 2 19 Camp On Onyx VSi 2 53 Centrex Feature Keys See your communications manager Charging the Handset Battery 1 10 Charging the Spare Battery 1 10 Charts and Illustrations 2 69 Common Abbreviated Dialing ...

Страница 102: ...30 Intrusion i Series 2 17 Intrusion Onyx VSi 2 56 L Last Number Redial i Series 2 25 Last Number Redial Onyx VSi 2 57 LED Flash Rates i Series 2 72 LED Flash Rates Onyx VSi 2 72 Line Callback i Series 2 39 Line Callback Onyx VSi 2 57 Line Preference i Series 2 26 Line Preference Onyx VSi 2 61 Line Rotaries i Series 2 9 Line Rotaries Onyx VSi 2 47 Loop Keys i Series 2 9 Loop Keys Onyx VSi 2 47 Low...

Страница 103: ...old i Series 2 11 System Programming 1 14 System Speed Dial Onyx VSi 2 63 4 Index T Tandem Trunking i Series 2 39 Tandem Trunking Onyx VSi 2 54 Telephone Layout 2 70 Telephone LED Flash Rates i Series 2 72 Telephone LED Flash Rates Onyx VSi 2 72 Tie Lines See your communications manager Timed Flash i Series 2 24 Timed Flash Onyx VSi 2 55 Toll Restriction Override i Series 2 10 Toll Restriction Ove...

Страница 104: ...Index Volume Controls i Series 2 43 Volume Controls Onyx VSi 2 67 W Walking Class of Service Onyx VSi 2 68 Wall Mounting 1 8 Warning Tone i Series 2 10 Z Zone Paging i Series 2 30 Zone Paging Onyx VSi 2 60 ...

Страница 105: ...nec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service After Hours 203 929 7920 Excludes discontinued products ...

Страница 106: ...NEC America Inc Corporate Networks Group 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 cng nec com 85457DINS02 85457DINS02 May 2002 Printed in U S A ...

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