5. Click
Save
.
To import a configuration file
1. Click
File
>
Import Configuration
.
2. In the
Open
dialog, browse to find the configuration file with a .config file extension.
3. Click
Open
.
4. Select the appropriate option:
–
Keep the current selection of devices
–
Overwrite the current device settings with settings from the configuration management file. This option is only
recommended if the configuration management file was made specifically for the current computer, for example,
as a backup.
5. Click
OK
.
15
Obtaining remote support
In a support situation where you have called a technician, the technician may need access to your system in order to solve
the current issue. For this purpose a TeamViewer application has been integrated with Otosuite.
To open the Team Viewer
1. Click
Help
>
Remote Support
2. Provide the supporter with:
–
Your ID
–
Password
.
16
Printing test results from Otosuite
You can print results as reports from Otosuite.
17
User Guide
Otosuite
