W415-0924 / C / 09.28.12
18
EN
8.0 TROUBLESHOOTING
!
WARNING
42.17
SYMPTOM
PROBLEM
TEST SOLUTION
Dim or no fl ame
Bulb(s) are burnt out
Inspect the bulbs inside the fl ame generation cylinder drum and
replace them if necessary
Ember bed is not
glowing or dimming
Bulb(s) are burnt out
Inspect the ember bed bulbs and replace them if necessary
Appliance turns off
and will not turn on
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
House circuit breaker has
tripped
Reset house circuit breaker
Appliance will not
come on when
switch is fl ipped to
ON
Appliance is not plugged
into an electrical outlet
Check plug and plug it in
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Remote control
does not work
Low batteries
Replace batteries in remote control
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
