December 2008
Document #: 720002-0000R
iv
Table of Contents
Table of Contents ............................................................................................................iv
1.
About the Printer .......................................................................................................1
1.1
Description of Printer ...................................................................................................................1
1.2
Nanoptix PayCheck High Speed Couponing Thermal Printer .................................................1
1.3
General Specifications ..................................................................................................................2
2
Printer Controls .........................................................................................................3
2.1
Paper Loading ...............................................................................................................................3
2.2
Calibrate Printer ...........................................................................................................................6
2.3
Resetting Printer ...........................................................................................................................7
2.4
Paper Feed Button ........................................................................................................................7
2.5
Status LED.....................................................................................................................................8
2.6
Testing the Printer ........................................................................................................................9
2.7
Clearing Jams ..............................................................................................................................10
3
Troubleshooting the Printer ...................................................................................11
3.1
Printer Interface Ports................................................................................................................11
3.2
Pin Designation of Communication Interfaces .........................................................................12
3.2.1
RS-232 (DB-9) ..........................................................................................................................12
3.3
Sensors & Switches .....................................................................................................................12
3.4
Printing Problems .......................................................................................................................13
3.5
Printer Does Not Work...............................................................................................................13
4
Media and Supplies Guide......................................................................................14
4.1
Media Specifications ...................................................................................................................14
4.2
Ordering Thermal Paper............................................................................................................14
5
Mechanical Drawings ..............................................................................................15
6
Print Cleaning Instructions.....................................................................................17
7
Service & Support ...................................................................................................19
7.1
Returning Printers back to Nanoptix for Repairs (RMA) ......................................................19
7.2
Technical Support Contact Information...................................................................................19
