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19. ERROR MESSAGES
When paper jamming, errors, malfunctions occur, details are displayed on the second line of the
LCD. The following describes the error messages and solutions.
If the unit still does not operate normally even after implementing the following solutions, contact
your nearest dealer.
Be sure to disconnect the power cord from the outlet before implementing a solution.
Note
Note
2nd line display
Details of display
Solution
Paper jamming
JAM FEED SECT
JAM INSIDE
JAM EXIT
Paper jamming at paper feed section
Paper jamming inside this unit
Paper jamming at paper ejection section
Remove the jammed paper.
Remove the jammed paper.
Remove the jammed paper.
Errors
TOP COVER OPEN
SIDE COVER OPEN
DELIVERY COVER
F.PLAT-1 SET ERR
F.PLAT-2 SET ERR
FEED ERROR
PAPER SIZE ERROR
NO PAPER
The top cover is open.
The side cover is open.
The paper ejection section cover is open.
Folding plate 1 is not set correctly.
Folding plate 2 is not set correctly.
Paper is not fed normally due to mis-
feeding (slips), etc.
The stacking direction of the paper on the
paper feed tray is incorrect (example:
stacking LTR in long edge feeding
direction detects LGR).
No paper on the paper feed tray
Close the cover.
Close the cover.
Close the cover.
Set back correctly.
Set back correctly.
Adjust the paper feed pressure and paper
separating pressure.
Stack paper in the correct direction.
Stack paper on the paper feed tray.
Malfunctions
MOTOR ERROR 1
MOTOR ERROR 4
MOTOR ERROR 5
MOTOR ERROR 3
MOTOR ERROR 2
Abnormal load on the motor due to paper
jamming, etc.
Control cord 1 of folding plate 1 is not
connected properly.
Control cord 2 of folding plate 2 is not
connected properly.
Abnormal load on the motor of the stacker
roller due to paper jamming, etc.
Abnormal load on the motor for automatic
rise/descent of paper feed tray when the
paper gets caught, etc.
Remove the jammed paper.
Check the connection of control cord 1.
Check the connection of control cord 2.
Remove the jammed paper.
Remove the jammed paper.
