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Access 3000 Compact Supervisor’s Guide 

9261-7849 Issue 1 

 

    Page 

www.multitone.com 

60

SECTION 5 

 

SYSTEM MESSAGES & ERROR INDICATIONS 

 
 
The system can issue the following error/information messages.  The context and 
responses are detailed below: 

 
 
5.1 Call 

Cancelled 

 

This message is displayed whenever the operator intervenes whilst the system is 
waiting to queue a call; this may occur if the system is unable to transmit a paging 
call for some unspecified reason. 

 

User 123 12345 
Call Cancelled                                                   

 

 

Press 

Enter 

to acknowledge this message. 

 
 
5.2 Comms 

Error 

 

This error can occur when the user Database is unavailable.  The database may 
be unavailable because of the periodic self-checks and during configuration. 

 

 
Comms Error.                                         Press 

 

 

Press Enter to proceed.  The System Supervisor should repeat the last 
transaction, as the fault should be rectified on the next attempt. 

 
 
5.3 Database 

Full 

 

When attempting to add a new user to the database and the maximum limit has 
been exceeded, the following warning is displayed: 

 

User 123 
Database Full                                                    

 

 

Press 

Enter

, this will return the operator to the screen prompt for a User Number. 

 
 
 

Содержание ACCESS 3000 COMPACT

Страница 1: ...Multitone Electronics plc 2005 ACCESS 3000 COMPACT RPE920 ENCODER SUPERVISOR S GUIDE...

Страница 2: ...Access 3000 Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 2 Part No 9261 7849 Issue 1...

Страница 3: ...hott Basingstoke Hampshire RG23 7NL England Part No 9261 7849 Issue 1 Printed and published in England This guide is for use with the Access 3000 Compact console only It covers the making of paging ca...

Страница 4: ...CTION 3 13 OPERATOR INSTRUCTIONS 13 3 1 Paging a User Tone Only Pagers 13 3 2 Paging a User Numeric Pagers 14 3 3 Paging Numeric Alphanumeric Pagers with or without Fast Alpha 15 3 4 Status Registrati...

Страница 5: ...Alpha Messages 50 4 17 Creating a Set 51 4 18 Editing a Set 52 4 19 Deleting a Set 54 4 20 Changing the System Date Time 55 4 21 Changing System Passwords 56 4 22 Configuring On Board DLCs 57 4 23 Rep...

Страница 6: ...CTION 6 65 DIRECTORIES 65 6 1 Automatic Paging 65 6 2 Passwords 65 6 3 Receiver Fast Alpha Directory 65 6 4 Description of Radio Channels 66 6 5 User Number Directory 67 6 6 Key Team Numbers 68 6 7 Re...

Страница 7: ...o call by display of a text message Call Reception or even by a spoken message Access 3000 Compact depending on receiver type can support either one way or full two way speech messaging Furthermore wh...

Страница 8: ...rs Status Registration Access 3000 Compact allows you to manage those times when people are out of the office or simply when it not convenient for them to receive paging calls The person using the pag...

Страница 9: ...tion absence and call transfers are recognized and a set may be a member of another set 1 7 Automatic Paging Automatic contacts or direct line contacts DLCs enable paging calls to be sent from an alar...

Страница 10: ...ration and move directly to the main operating menu structure giving access to 1 Page User 4 Administration 2 Page Team 5 Reports 3 Transfers 6 Installation Pressing Ctrl 1 followed by 1 at any time w...

Страница 11: ...and Exit The Ctrl 2 key is used to save data entry and exit current screen Esc Key Escape The Escape is used to abandon the current operation referred to as Esc in the text Enter Key Enter Referred to...

Страница 12: ...nd Keys Used to send paging calls In system management operation these keys are used to type in Alphabetical information when creating fast alpha messages channel names receiver types and DLC records...

Страница 13: ...e user number e g 123 and press Enter User 123 12 00 Enter User Number 3 For non speech calls press A or B to page If you attempt to enter a message this will be rejected and a warning beep emitted 12...

Страница 14: ...umber 3 Enter your message e g 4567 and press Enter Please note if you attempt to enter a text message this will be rejected and a warning beep emitted 123 4567_ Message 4 For non speech calls press A...

Страница 15: ...ored fast alpha messages If you do not wish to enter a fast alpha message code press Enter and go to Step 5 User 123 Alpha Code message number 01 4 The Fast Alpha message will be displayed press Enter...

Страница 16: ...23 Please Call John Smith on 4567 Press A or B to Page 7 For speech calls press the key and wait for Access 3000 Compact to process the call 123 Please Call John Smith on 4567 A B to Page Speech 8 Pre...

Страница 17: ...then press Enter User 123 Status In Press 0 Out 4 To create a new Call Transfer enter the user number to which the paging call is to be transferred e g user number 456 and press Enter If you do NOT w...

Страница 18: ...ministration 2 Type in the user number e g 123 and press Enter User No 123 Edit Search 3 At the Status screen press Enter to go to the next display User 123 Status In Press 0 Out 4 To cancel a Call Tr...

Страница 19: ...e g 01 and press Enter Team _ Enter Team number 3 For non speech calls press A to page If you attempt to enter a message this will be rejected and a warning beep emitted Team 01 A Page ESC quit 4 For...

Страница 20: ...press Enter Please note if you attempt to enter a text message this will be rejected and a warning beep emitted Team 01 Message 1234 4 For non speech calls press A to page If you attempt to enter a me...

Страница 21: ...ge and press Enter If you do not wish to enter a fast alpha message code press Enter and go to Step 5 Team 01 Fast Alpha message number 20 4 At the following screen press Enter to confirm message sele...

Страница 22: ...6 For non speech calls press A to page Team 01 A Page ESC quit 7 For speech calls press the A key and wait for Access 3000 Compact to process the call Team 01 Speech A Page ESC quit 8 Press the key an...

Страница 23: ...12 00 Enter user number 3 You will now be prompted with one of several screens depending on the least featured pager type within the Set you are calling see below a If you are paging a Set that includ...

Страница 24: ...Alpha Code message number 01 ii The Fast Alpha message will be displayed press Enter to confirm selection User 123 Please call Fast Alpha Code 01 iii At the following prompt User 123 Please call _ Mes...

Страница 25: ...ech paging call has been initiated between a paging user With two way speech and the operator console the screen prompt will change from the quiescent display such as User _ Enter user number To Pleas...

Страница 26: ...ompt will change from the quiescent display such as User Enter User number To Please wait 2 Then at the screen prompt D034 U123 Alarm 999 Speak Del Finish Press down the key to speak your message if t...

Страница 27: ...iar and you require greater clarification refer to the Glossary of Terms see Appendix I at the back of this guide To carry out management and administration on Access 3000 Compact various menus will r...

Страница 28: ...g 001 and press Enter 8 If you have a telephone coupling and Numeric or Alphanumeric pagers with Fast Alpha you will be asked to select Telephone Message press Enter for Yes If a telephone message is...

Страница 29: ...ly be taken to step 8 If there is more than one pager type on the system you will no be prompted to select a pager name Press the key to scroll through the different options to make your selection pre...

Страница 30: ...s by typing in a new number e g 789 then press Enter 8 If you have a telephone coupling and Numeric or Alphanumeric pagers with Fast Alpha you will be asked to select Telephone Message To leave the Te...

Страница 31: ...to section 4 6 Deleting a User with a Call Transfer prior to deleting the user record b If the record you wish to delete is used in a team the screen will display the message 123 Used in Team Refer t...

Страница 32: ...rst user number transferred to this user record e g 456 7 In order to remove the transfer from user number 456 press Enter to edit this user record Then press Enter at each screen prompt until you get...

Страница 33: ...r numbers until you find the one you want 2 If you wish to examine or modify the details of this record press Enter or press Ctrl 1 to return to the main menu Pager Number Search 2 1 Enter the pager n...

Страница 34: ...to search through the team numbers associated with this user 2 If the user number 123 is in a team e g team 01 you will now get the message User 123 Team 01 you may either a Press the key to search th...

Страница 35: ...ype press the key to scroll through the different message options Press Enter twice to make your selection then refer to step 8 If you have selected Tone go to step 9 8 If you have selected either a N...

Страница 36: ...3 Once a format group has been created you may either a Press Enter again this will take you back to the Group prompt If you want to add further format groups follow the same process outlined in step...

Страница 37: ...press Enter followed by Esc to finish Go to step 15 ii If you get the message Unknown User Press Enter and type in a new number or press Enter followed by Esc to finish Go to step 15 iii If you get th...

Страница 38: ...pe in 1 for a one digit format group or 2 for a two digit format group and press Enter If there is only one pager type available Access 3000 Compact will confirm that the Group has been created b If t...

Страница 39: ...llowed by Esc to finish ii If you get the message Unknown User Press Enter and type in a new number or press Enter followed by Esc to finish iii If you get the message Not in Team Press Enter and type...

Страница 40: ...wish to delete 1 Press Ctrl 1 2 Select Administration 4 3 Select Team Records 2 4 Select Delete Team 4 5 Type in the team number which you wish to delete e g 01 and press Enter 6 Press Delete Confirm...

Страница 41: ...o call and or activate Please follow the instruction outlined below 1 Press Ctrl 1 2 Select Administration 4 3 Select DLC Records 3 4 Select Create or Edit DLC 1 5 At the following prompt enter the DL...

Страница 42: ...ct a pre set message use the key to scroll the list of pre set messages and press Enter twice to select and confirm 5 At the following prompt you may either 01 Output _ Enter Output DLC Number a Compl...

Страница 43: ...r twice to select confirm 5 You may enter an alphanumeric message e g Evacuate All Staff press Enter twice to select and confirm Alternatively you may select a pre set message use the key to scroll th...

Страница 44: ...by Enter to de activate a DLC press 0 followed by Enter 9 To activate the DLC Output Timer Press 1 followed by Enter to de activate the Timer press 0 followed by Enter 10 At the following prompt eith...

Страница 45: ...options User in DLC Search 1 Team in DLC Search 2 DLC Output in DLC Search 3 User in DLC Search 1 1 Type in the user number e g 123 and press Enter 2 At the following prompt you may either User 123 D...

Страница 46: ...he key to examine other DLC records where this team number may be used or c Press Ctrl 1 to return to the main menu Search by DLC Output in DLC Search 3 1 Type in the DLC Output number e g 31 and pres...

Страница 47: ...te and then follow the instructions below 1 Press Ctrl 1 2 Select Administration 4 3 Select DLC Records 3 4 Select Delete DLC 3 5 Type in the DLC record number you wish to delete e g 01 and press Ente...

Страница 48: ...d then follow the process below 1 Press Ctrl 1 2 Select Administration 4 3 Select Alpha Code Records 4 4 Type in the alpha code message number you wish to create e g 12 Message numbers 00 99 are avail...

Страница 49: ...At the following prompt you may either Alpha Code message number _ Enter number search a Type in the alpha code message number you wish to edit e g 14 and press Enter to edit the message or b Use the...

Страница 50: ...a Code Records 4 5 At the following prompt you may either Alpha Code message number _ Enter number search a Type in the alpha code message number you wish to edit e g 14 and press Enter or b Use the k...

Страница 51: ...t Sets Records 5 6 Select Create Set 2 7 Type in the set identification number e g 12 and press Enter 8 At the screen prompt either 012 New Member_ Add Search a Type in a user number e g 123 and press...

Страница 52: ...first set member or press the key to scroll through each set member sequentially To erase a set member press the Delete key the message Delete Member will be displayed Press the Delete key again you w...

Страница 53: ...press Enter to add a user number to the set you will then receive the message User added to Set Press Enter then key again to repeat this process Note If a user is already in a set the message Alread...

Страница 54: ...h to delete e g 12 and press Enter 6 Press the Delete key the message Set deleted should be displayed then press Enter You may delete another set or press Ctrl 1 to return to the main menu Note i If t...

Страница 55: ...ation 4 3 Select Time and Date 6 4 Use the numeric keys to type in the time hours and minutes and press Enter 5 Use the numeric keys to type in the Day Month and Year DDMMYY and press Enter You will n...

Страница 56: ...be prompted to enter the Supervisor Password If a password exists press Delete to remove all the numbers Type in the new password e g 1234 and press Enter 5 You will now be prompted to enter the Opera...

Страница 57: ...and press Enter 6 At the screen prompt either Contact 1 123 Enter Priority 0 3 a Press Enter to confirm default priority or b Press the key scroll through the priority options once you have made your...

Страница 58: ...to undertake an audit of what system modules and pager types are used on your Access 3000 Compact paging system If a fault does occur on your paging system it will be flashed up on the display up for...

Страница 59: ...t should then clear with the paging system returning back to normal operation Remember to note down the error message before returning the display to normal operation If there are further Operating Pr...

Страница 60: ...reason User 123 12345 Call Cancelled Press Enter to acknowledge this message 5 2 Comms Error This error can occur when the user Database is unavailable The database may be unavailable because of the p...

Страница 61: ...istent Parameters No action is required after 2 seconds the system will continue 5 5 Initialisation This message is displayed during initialisation when the system is ready and available for use the d...

Страница 62: ...y periodic double pips which indicates that the System Supervisor should access the Reports menu see Reports and System Faults System Error xx Press Press Enter to acknowledge the error and to stop th...

Страница 63: ...her users Refer to paragraph entitled Deleting a User With a Call Transfer 5 14 User Not Found in Database This warning is shown when an invalid user number is entered in the transfer function or in t...

Страница 64: ...esponse to entering a User number which is less than the base user number User 123 Invalid user number Press the Enter key to re enter user number 5 17 Wait This message will be displayed whenever a s...

Страница 65: ...ultitone com 65 SECTION 6 DIRECTORIES 6 1 Automatic Paging Contact No Send Message From To User No The Message is 1 2 6 2 Passwords Supervisor Password Operator Password 6 3 Receiver Fast Alpha Direct...

Страница 66: ...Access 3000 Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 66 6 4 Description of Radio Channels No of Radio Channels ______________ 01 02 03 04...

Страница 67: ...Access 3000 Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 67 6 5 User Number Directory Name Telephone No Paging System User No Comments Team Member Pager No...

Страница 68: ...Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 68 6 6 Key Team Numbers Team Name Team Number Comments 6 7 Receiver Types Type No Facilities Available 01 02 03 04 05 06 07 08 09 10...

Страница 69: ...ers pager in an absence charging rack Automatic Paging DLC Records Paging calls on some systems can be initiated using remote contacts known as Direct Line Connections DLC These may be activated from...

Страница 70: ...central fast alpha must be a letter Channel Access 3000 Compact can transmit paging calls on more than one radio channel or frequency The system will support up to 5 channels One channel is held inter...

Страница 71: ...e called 5 By typing group digit 2 receiver number 200 to 299 will be called To enter a format group of up to 10 receiver numbers type in a two number group digit e g 30 This will allow you to call al...

Страница 72: ...pact identifies each different type of receiver to ensure that the operator is only prompted to enter the correct type of message for the pager being called The type of pager and associated receiver t...

Страница 73: ...the memory of the system is a clock Systems with Time of day facility will broadcast the time once a minute If Access 3000 Compact system is supplied with the Management Terminal or Access 3000 Server...

Страница 74: ...2 3 or 4 digits in length Most supervisors create a link between the User Number and the pager wearer s telephone number i e telephone extension 225 is User 25 The User Number is totally independent o...

Страница 75: ...User records 2 Team records 3 DLC records 4 Alpha code records 5 Sets records 6 Time Date 7 Passwords 8 Local DLC settings User 1 Edit 2 Search 3 Create 4 Delete 5 Create Block User Search 1 User No...

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