Multitech MultiModem MT2834ZPW, Руководство пользователя

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Chapter 6 - Solving Problems
55
The Modem Disconnects While Online
• If you have call waiting on the same phone line as your modem, it
may interrupt your connection when someone tries to call you. If
you have call waiting, disable it before each call. In most telephone
areas in North America, you can disable call waiting by preceding
the telephone number with *70 (check with your local telephone
company).
You can automatically disable call waiting by including the disabling
code in the modem’s dial prefix (e.g., ATDT*70,—note the comma,
which inserts a pause before the telephone number is dialed). For
example, to change the dial prefix in MultiExpress Terminal, select
Setup, Modem; then select the modem type you are using, and
type the new prefix in the Dial Prefix box. To change it for Windows
95 software, select Start, Settings, Control Panel, Modems. In the
Modems Properties sheet, select the Multi-Tech MT2834ZPW, click
Dialing Properties, check “This location has call waiting,” and select
the correct code for your phone service.
• If you have extension phones on the same line as your modem, you
or someone else can interrupt the connection by picking up another
phone. If this is a frequent problem, disconnect the extension
phones before using the modem, or install another phone line
especially for the modem.
• Check for loose connections between the modem and the
telephone jack.
• You may have a poor connection because of line conditions or the
problem may have originated on the other end of the line. Try
again.
• If you were online with a BBS or a commercial online service, it
may have hung up on you because of lack of activity on your part or
because you exceeded your time limit for the day. Try again.