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Chapter 4: Client Installation
Multi-Tech Systems, Inc.
FaxFinder Admin User Guide
72
4. A new FaxFinder entry should appear on the “Device Status” tab of the
FaxFinder Fax Client
Software
screen.
The status of the newly registered FaxFinder unit may momentarily go from “Not logged in” to
“Logging in” to “Connected.” A FaxFinder x20 unit will show
Idle
instead of connected.
If it goes to Login Failure, then one of two things is wrong:
a.
The IP address or domain name is wrong. If that is the case, delete that entry (by right-clicking
DELETE
), and enter a new one;
- or -
b. The Username/Password combination may be wrong. Verify that the client Username/Password
combination (accessible by right-clicking and selecting
Properties
on the FaxFinder listed in the
Device Status tab of the client software) matches the
Username/Password
combination assigned
to the client-user by the FaxFinder Administrator.
Note:
Username and Password are case-sensitive.
Disassociating the Client from a Specific FaxFinder Unit
In this procedure, you will un-do the procedure “Associating Client with a Specific FaxFinder Unit.” This
situation might occur when changes are being made in the network faxing system. In any event, this
procedure severs the tie between your PC and a specific FaxFinder unit so that you will no longer be
connected to it for sending fax messages. (Faxes can be received in email form from the FaxFinder
server, despite disassociating from the FaxFinder server, as long as the receiving party is defined in the
Inbound Routing section of the FaxFinder unit.) In cases where the client is currently associated with
more than one FaxFinder unit, you will need to know the IP address of the specific FaxFinder unit from
which you want to disconnect.
1. Open the FaxFinder Client Software program and go to the Device Status tab. Select the FaxFinder
unit from which you want to disconnect (you can identify the FaxFinder unit by its IP address or
domain name), Right-click on it and select
delete
.
2. Your FaxFinder Client Software will no longer be able to send faxes through this particular FaxFinder
unit.