Server Installation Multi-Tech CallFinder Quick Start
16
d. At this point the Administrator should receive an email from your
CallFinder saying that the mail server address has been
updated.
e.
Email Server Authentication Parameters
. If your email server
requires authentication in order to give the CallFinder access, fill
in the lower three fields (
Server User ID
,
Password
,
Retype
Password
). If you can enter the network email program and
send messages
without
entering a User ID and Password, then
you
must
leave these fields blank.
However, if your network email program
does
require a User ID
and Password in order to send email messages, you
must
fill in
these three fields. If authentication is required and these fields
are left blank, then the error “SMTP Authentication Error” will
appear on the
Current Status
screen in the “Email Status” field.
If authentication is not required and these fields
are
filled in,
then an error will also occur.
You must know how your email
server works in this regard and complete the
Administration:
SMTP Configuration
screen accordingly
.
f. If you do not receive an email saying that the mail server
address has been updated, see item #2 “What if I don’t get an
email when I set the mail server address?” in the
Troubleshooting
section of this manual (page 25).
