The Stick II
The Stick II
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Installation Option 5:
Business with Non-Voice Needs
and Dedicated Data Lines
Main Benefits of this setup:
Barge-In protection, processes two calls
simultaneously, all equipment has access to
two lines, data integrity, additional surge
protection, security.
Installation: Simple to not so easy.
Notes:
Notes:
A = Phone for Line 1
B = Phone for Line 2
C = 2 Line Phone
D = EXT Phone for Line 2 or TAD
E = Single Line TAD
F = 2 Line TAD
G= Fax/Modem
H = Modem
I = Fax
S = Last Lines of KSU or PBX
T = KSU Outbound Only
U = Lobby Phone
V = Secretary
W= Office 1
X = Office 2
Y = Office 3
* Could be all modems or all
CATs.
J = Fax/Phone
K = Secure Fax
L = Public Fax
M= **The Power Stone
N = Money Order
O = Gas Monitor
P = POS
Q = CAT
R = CAT/Phone
Installation Option 6:
Standard Retail or Business
Operation with Private Fax
Main Benefits of this setup:
Barge-In protection, processes two calls
simultaneously, all equipment has access to
two lines, fax calls don't ring phones.
Installation: Hire a professional.
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What can you do if you answer the phone and no one is there or the person at the
other end says they're trying to send you a fax? You can manually transfer the call to
your fax by pressing
*
2 (SAC for Port 4). However, before you do, we suggest you
inform the caller that you have a brilliant device that can detect incoming faxes and that
they no longer have to call and tell you they are sending one.
ANSWERING MACHINES
An answering machine is an effective tool when used with The Stick II. When
connected to either VOICE port, the answering machine will field any unanswered voice
calls, and via a message, can provide instructions on how to access other equipment.
Here’s a sample message:
Hi! You have reached (Name/Company/Phone Number). We are not in right now,
but if you wish to leave a message, wait for the beep. If you want to send us a FAX,
press
*
2 (or your reprogrammed code) now. Start your fax transmission when you hear
our fax signal. If you cannot dial
*
2 on your phone then call back in Auto Fax mode.
Thanks!
Retrieving an Answering Machine Message
Most answering machines on the market today have factory preset “retrieval codes”
for accessing a message from a remote phone. There are no special features or codes
on The Stick II for accessing your answering machine any differently than you normally
would. Just call your phone number, let your machine answer the line and enter your
“retrieval code”. Again, we remind you to program all SAC’s used for voice/data
equipment different from your answering machine “retrieval code”.
C O M P U T E R M O D E M S
The Stick II is compatible with dial-up modems that use a “single pair” RJ-11 line
cord connected to a phone line. Most incoming calls to your modem are from remote
(off location) computer modems. The Stick II will route calls to your computer modem
when the calling modem dials the proper SAC after The Stick II has answered the call.
You should not experience any slow down in your modem transmissions (as you might
with a PBX or KSU system) due to The Stick II being on the line. The Stick II is essen-
tially transparent after it answers the call.
