Installation and Operational Manual
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Boutique Collection
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SculptureStone® Tubs
14 / mtibaths.com
Warranty Exlcusions:
Defects, damage, or failure caused by common carrier, installer, user, or other persons
are excluded from this warranty. We do not cover defects, damage, or product failure caused by the
following: careless handling, modification of any type for any reason, improper installation (see “Installation
Instructions”), connections supplied by the installer, misuse, incorrect or improper maintenance, use of
improper cleaners and/or chemicals (see “Care & Cleaning”), food, beverages (i.e., red wine), bathing products
with harmful dyes or other contents (i.e., glitter), medicinal products i.e., mecurochrome), make-up or hair dye,
hot appliance and cigarette burns, or extraordinary acts such as earthquakes, hurricanes, lightning, floods,
hail, etc...
Display Models:
Display floor models and overstock sale units are excluded from this warranty.
Drain Kits & Finishes:
Drain kits that are sold by MTI are not manufactured by MTI and are excluded from
this product warranty. Many drain kits and accessories carry a factory warranty direct from the manufacturer.
Terms vary among manufacturers. Special order finishes for drain kits are excluded from this product
warranty.
Acts Invalidating Warranty:
Inspection of the unit prior to installation is the responsibility of the installer(s) or
person(s) acting on behalf of the product owner. He/she will be responsible for ensuring that the unit is free
of defect or damage. Our shipping container advises the installer of this responsibility. MTI is not responsible
for failure or damage that should have been discovered, repaired and avoided by proper inspection and
testing prior to installation. Damage that occurred in transit is the responsibility of the carrier. The consignee
must open and inspect the unit for damage when it is delivered. If the unit is damaged, this must be reported
immediately to both the seller and the carrier in writing and an inspection must be requested. In the event
that the carrier fails to respond, report such response to both the seller and the carrier. Any freight claims
must be filed within ten business days.
The check valve on all air baths must be installed 2” above the water line of the tub. Access must be provided
to each air blower and/or electrical component on your tub. The access panel(s) must have a minimum size
of 16”x14” for installation and future servicing of the equipment. MTI Baths, Inc. will not authorize any service
unless clear access is available. Access from a crawlspace or incomplete access to all equipment may result
in warranty claims being denied. The tub must be water tested for proper drainage, system operation, and
leak detection prior to final installation and installed per the installation instructions provided. Failure to do
so will void warranty. Damage, including chips or scratches, occurring to the unit during installation is the
responsibility of the installer and after installation is the responsibility of the product owner.
MTI BATHS IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGE, LOSS OF TIME,
INCONVENIENCE, INCIDENTAL EXPENSES, LABOR OR MATERIAL CHARGES OR ANY OTHER COSTS
RELATED TO THE APPLICATION OF THIS WARRANTY.
Disclaimers:
MTI Baths is not responsible for incidental or consequential damages/losses from any cause such as water
damage to carpeting, floors or ceilings. Optional equipment not manufactured by MTI or installed by MTI is
not covered. Damages or defects that should be detected before installation are not covered. The limited
warranty does not include labor, transportation, or other costs incurred in the removal and/or reinstallation
of the original unit or replacement unit. Costs related to obtaining access for repair are not covered. The
foregoing warranty is EXCLUSIVE and in lieu of all other warranties, including any other warranty of quality,
express or implied, and including any warranty of merchantability, or any warranty of fitness for any particular
purpose.
To verify coverage or request service, please contact the MTI Service Department at 800.783.8827 or email
. Please have serial or registration number available.
*Exceptions for Alaskan and Canadian Customers: MTI Baths extends the complete ten year Limited Residential Warranty to any ESS tub
installed within a 75-mile radius of an Authorized MTI Distributor. Any installation site outside the 75-mile radius will be covered for two
years, parts only.
*Exceptions for Hawaiian Customers: MTI Baths extends the complete ten year Limited Residential Warranty to Hawaiian customers on the
islands of Maui, Kauai and Oahu only. All other locations will be covered for two years, parts only.
