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Service & Warranty Information

How to Get Service Under the Terms of  the Limited One-Year Warranty

When you suspect an item is defective, please check the operator's manual for standard operation and 
trouble-shooting techniques that may correct the problem.  Additional information may be found on the 
M.T.H. Website.  Should you still require service, follow the instructions below to obtain warranty service.

First, e-mail, write, call or fax a M.T.H. Authorized Service Center (ASC) in your area to obtain Repair 
Authorization.  You can find the list of  ASCs on the M.T.H. Website, www.mth-railking.com.  Authorized 
Service Centers are required to make warranty repairs on items sold 

only

 from that store; all other repairs 

may-- or may not be done at the store's own discretion.  If  you did not purchase the item directly from the 
ASC, you will need to select a National Authorized Service Center (NASC).  These centers are compensated 
by M.T.H. to perform warranty service for any customer whose repair qualifies for warranty service.  A list 
of  NASC retailers can be located on the M.T.H. Website or by calling 410-381-2580.  Should the warranty 
no longer apply, you may choose either an ASC or NASC retailer to service your M.T.H. Product.  A 
reasonable service fee will be charged.

CAUTION:  Make sure the product is packed in its original factory packaging including its foam and plastic 
wrapping material to prevent damage to the merchandise.  There is no need to return the entire set if  only 
one of  the components is in need of  repair 

unless otherwise instructed by the Service Center

.  

The shipment must 

be prepaid and we recommend that it be insured. A cover letter including your name, address, 
daytime phone number, e-mail address (if  available), Return Authorization number (if  required by 
the service center, a copy of  your sales receipt and a full description of  the problem must be 
included to facilitate the repairs.  Please include the description regardless of  whether you 
discussed the problem with a service technician when contacting the Service Center for your 
Return Authorization.

Please make sure you have followed the instructions carefully before returning any merchandise for service.  
Authorized M.T.H. Service Centers are independently owned and operated and are not agents or 
representatives of  M.T.H. Electric Trains.  M.T.H. assumes no responsibility, financial or otherwise, for 
material left in their possession, or work done, by privately owned M.T.H. Authorized Service Centers.
If  you need assistance at any time email MTH Service at [email protected], or call 410 381-2580.

Limited One-Year Warranty

M.T.H. products are warrantied for one year from the date of  purchase against defects in material or 
workmanship, excluding wear items such as light bulbs, pick-up rollers, batteries, smoke unit wicks, and 
traction tires.  We will repair, replace, or credit (at our option) the defective part without charge for the parts 
or labor, if  the item is returned to an M.T.H. Authorized  Service Center (ASC) or M.T.H. National 
Authorized Service Center (NASC) within one year of  the original date of  purchase. This warranty does not 
cover damages caused by improper care, handling, or use.  Transportation costs incurred by the customer 
are not covered under this warranty.

Items sent for repair must be accompanied by a return authorization number, a description of  the problem, 
and 

a copy of  the original sales receipt from an Authorized M.T.H. Train Merchant

, which gives the 

date of  purchase.  If  you are sending this product to an Authorized Service Center, contact that Center for 
their return authorization.

This warranty gives you specific legal rights, and you may have other rights that vary from state to state.  
Specific questions regarding the warranty may be forwarded to M.T.H. Directly.

Service Department:
M.T.H. Electric Trains
7020 Columbia Gateway Drive
.Columbia MD  21046-1532

All M.T.H. products purchased from an Authorized M.T.H. Retailer are covered by this warranty.                        
See our Website

 www.mthtrains.com

 to identify an M.T.H. Retailer near you. 

Содержание Premier 3GS-21B GenSet

Страница 1: ...Gauge track system including M T H s RealTrax or ScaleTrax or traditional tubular track It is also compatible with most standard AC transformers See page 24 for a complete list of compatible transfor...

Страница 2: ...of the following patents 6 019 289 6 280 278 6 281 606 6 291 263 6 457 681 6 491 263 6 604 641 6 619 594 6 624 537 6 655 640 2010 M T H Electric Trains Columbia MD 21046 CAUTION ELECTRICALLY OPERATED...

Страница 3: ...se only a drop or two on each pivot point Checking the Battery You may find if your locomotive was built several months before you set it up that the rechargeable battery has run down and needs to be...

Страница 4: ...OFF position fully Counter Clockwise position Failure either to add fluid to the smoke unit or to turn it off may damage the smoke unit heating element and or wicking material Premier Diesel Engine w...

Страница 5: ...or 2 Rail track operation please do the following 1 Remove the center rail pickup roller assemblies 2 Change the power input from 3 Rail to 2 Rail as seen in the figure below Premier Diesel Engine wit...

Страница 6: ...polarity for 2 rail operations will result in the locomotive starting in reverse instead of forward or not receiving the DCS signal Should this occur it is not necessary to swap the wires from the tra...

Страница 7: ...he speed you set after you release the throttle until you turn it again to change the voltage and speed Bell To sound the bell in an engine equipped with a bell firmly press and release the Bell butto...

Страница 8: ...s made by this engine turn the manual volume control shown below clockwise to increase the volume and counter clockwise to decrease the volume Premier Diesel Engine with PS 2 and Proto Scale 3 2 8 3GS...

Страница 9: ...YS PSA quickly but firmly tap the Bell button once followed by 2 quick taps of the Horn Whistle button while the engine is moving Tap the buttons quickly but allow approximately second between each pr...

Страница 10: ...high voltage level once you have stopped the engine to run the FYS PSA Otherwise the engine without FYS PSA will begin vibrating on the track as its motors strain to move the train since they cannot...

Страница 11: ...ngine in neutral then quickly tap the transformer s horn whistle button one time then quickly tap the Bell button two times allowing approximately second to lapse between each quick button press Repea...

Страница 12: ...wo horn whistle blasts will indicate that the engine has made the change Automatic Sounds Certain Proto Sound 2 0 sound effects automatically play in programmed conventional mode conditions Squealing...

Страница 13: ...y and should not need additional grease until after 50 hours of operation or one year whichever comes first Remove the two grease port screws two per gearbox Use a grease tube dispenser and put a smal...

Страница 14: ...he rails of the track turning the rag frequently to ensure that you are using clean cloth on the rails Thereafter keep an eye on the track and clean it when it gets dirty to ensure good electrical con...

Страница 15: ...ry away any remains 4 Slip the new tire onto the wheel You may find it useful to use two small flathead screwdrivers to stretch the tire over the wheel 5 If you twist the tire while stretching it over...

Страница 16: ...out light bulb s Carefully remove bulb s from mounting Disconnect light bulb harness from main harness wire Replacement bulb harnesses are available directly from the M T H Parts department Order onl...

Страница 17: ...recharged There are a number of ways you can do this Leave the engine in neutral with track voltage at 10 12 volts for 6 7 hours so the battery can fully recharge if your engine has a smoke unit be s...

Страница 18: ...increase the amount of smoke or counter clockwise to reduce the amount If you choose not to add smoke fluid or have already added fluid but choose to run smoke free turn off the smoke unit by turning...

Страница 19: ...kly discolored and hard it should be replaced Replacement parts and wick replacement instructions are available directly from the M T H Parts Department Order online www mth railking com e mail parts...

Страница 20: ...he bell button The bell won t work on a separate bell button When I try to fire the coupler FYS starts The Proto Coupler won t let the engine uncouple on the fly The coupler does not fire or stay coup...

Страница 21: ...dom intervals The engine is locked into the neutral position Follow the procedure in the Lock into a Direction section Engine speed must be below 10 scale mph approx 10 volts or less in conventional m...

Страница 22: ...effects can be as realistic as possible Proto Sound 2 0 disables the reversing unit whenever FYS PSA is enabled This way the engine remains still at its stop as the operator cycles through the FYS PS...

Страница 23: ...gency Stop Single button push stops all Proto Sound 2 0 trains but does not turn off the power One Touch Global Mute UnMute Single button mutes or unmutes all DCS controlled locomotives user defined a...

Страница 24: ...3 Lionel LW Powermaster U A U A U A 8 17v 8 18v 8 18v 60 Watt 75 Watt 135VA Standard Standard Electronic All Trol Left Terminal Right Terminal 0 24v 300 Watt Electronic Dallee Hostler Left Terminal Ri...

Страница 25: ...lies Proto Sound 2 0 is designed to work with most standard DC power supplies and AC transformers The following charts lists the recommended DC and AC transformers Note that many of the AC operational...

Страница 26: ...he description regardless of whether you discussed the problem with a service technician when contacting the Service Center for your Return Authorization Please make sure you have followed the instruc...

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