Section T31
Page 516
Dated
July 2015
97-4621-01-588
8.
Limited Warranty
In the event this is not possible, the
name and phone number of a nearby
MTH representative or distributor may
be obtained by contacting MTH Pumps.
In the event that it is necessary to return
the pump to the factory for repairs,
remove all accessories attached to the
pump. We cannot accept responsibility
for their safe removal, storage, and
return.
7C Warranty Service
All requests for warranty claims should
be made through the company from
which the pump was purchased or sup-
plied. Complete details on what is wrong
with the pump must be provided along
with information on the system in which
it is installed. Refer to the MTH Pumps
Limited Warranty statement. Return
authorization must be obtained prior to
returning any equipment.
7D Motors, Mechanical Seals, and
Accessories
Repair or replacement service on
motors, mechanical seals, relief valves,
or other accessories should be obtained
from the manufacturer of these compo-
nents. MTH does not carry replacement
parts and is not authorized to render
repair service on these components. Re-
placement mechanical seals are stocked
at MTH and are always available insofar
as possible for immediate shipment.
Warranty service, as well as expert
application information can be obtained
from your local seal manufacturer's
sales office.
T31 SERIES
MTH makes good faith recommendations of Products, based on its experience and the application information provided by the Purchaser. However, the responsibility for testing and approving a Product
to be used for a particular purpose lies with the Purchaser.
The obligations of MTH Tool Company, Inc. (hereinafter referred to as “MTH”), with respect to a “Product” (defined below) are limited as set forth herein.
ALL IMPLIED WARRANTIES, including the
“implied warranty of merchantability”
and the
“implied warranty of fitness for a particular purpose”
are HEREBY DISCLAIMED.
There are no warranties which extend beyond the description on the face hereof.
MTH warrants that, during the “Warranty Period” (defined below), the “Product” (defined below) will not fail to meet the “Operational Specifications” (defined below), within applicable industry tolerances
established by the Hydraulic Institute, due to defects in its materials and workmanship. MTH does not warrant that any Product will meet the “Operational Specifications” in conditions other than the
Standard Operating Conditions, unless agreed to by MTH in a signed writing.
For all purposes of this Limited Warranty:
(a) The term “Warranty Period” shall mean the twelve (12) month period from the date of shipment from MTH to the Purchaser (the “Warranty Period”).
(b) The term “Product” shall mean: any item or assembly of items sold by MTH that are either manufactured or selected by MTH to meet the “Operational Specifications”. The term
“Product” does not include any item, assembly of items, or portion of such assembly that is selected or specified by any entity other than MTH, or that MTH has identified as ineligible for
warranty coverage.
(c) The term "Purchaser" shall mean the original person(s) or entity that issued the purchase order to MTH, for the Product.
(d) The term “Operational Specifications” shall mean the specified dimensions, material composition, and performance parameters of a Product, as published by MTH, or as otherwise
agreed in a signed writing between MTH and Purchaser. “Standard Operating Conditions”, for pumps, shall mean: operating with clean water, at standard temperature and pressure.
“Operational Specifications” shall not include visual appearance or any other parameters not expressly agreed to in writing.
If, within the Warranty Period, a Purchaser believes that a Product has failed to meet its Operational Specifications, the Purchaser must request a Return Goods Authorization (“RGA”) in the manner
specified at http://www.mthpumps.com, and supply any additional information MTH might reasonably request. If the Product was purchased through a distributor or any entity other than MTH, the RGA
request must be made through that entity. Any Product returned without an RGA will be refused at the dock. Products authorized for return must be properly packaged to prevent further damage, clearly
marked with the Return Goods Authorization “RGA” number provided by MTH, and shipped freight prepaid and allowed, F.O.B. the MTH factory at Plano, Illinois, USA.
MTH may, in its sole discretion, deny any warranty claim if shipping damage, any attempted disassembly, or any other action outside of MTH’s control impairs MTH’s determination of the existence of,
or cause of a claimed failure.
Notwithstanding anything to the contrary in this Limited Warranty, MTH
shall have no obligation
to repair or replace any Product it determines to have any defects arising from or attributable to: (1)
abrasion, corrosion, or erosion arising after shipment from MTH; (2) improper handling, packaging, installation, storage, or maintenance, after it is shipped by MTH; (3) repairs or alterations outside of
MTH’s factory, in any manner, without MTH’s written authorization; (4) misuse, negligence, or accident after shipment from MTH; (5) use in a manner inconsistent with MTH’s published instructions and
Operational Specifications, or other written specifications agreed to by both Purchaser and MTH; or (6) incorrect power supply or power quality. MTH’s determination with respect to the applicability of
this Limited Warranty to any particular defect or Product shall be final and conclusive.
If, after examination by an authorized representative of MTH, MTH determines that the Product failed to meet the “Operational Specifications”, within applicable industry tolerances established by the
Hydraulic Institute, due to defects in its materials and workmanship, during the Warranty Period, then MTH will, at its option, ship a repaired or replaced Product to the Purchaser, F.O.B. MTH’s factory in
Plano, Illinois, U.S.A., freight prepaid and allowed. MTH will use a freight provider of its choosing, via a method no faster than that used for shipping the Product to MTH. MTH may, at its sole discretion,
issue a credit memo to Purchaser for some or all Purchaser’s shipping costs to return a defective Product to MTH.
MTH accepts no responsibility for costs associated with removal and reinstallation of Products.
Under no circumstances shall MTH be liable for incidental or consequential damages.
MTH neither assumes responsibility for, nor authorizes any person to assume for it, any other obligation in connection with the sale of any Product or any enlargement of this Limited Warranty.
Some States do not allow the exclusion or limitation of incidental or consequential damages. So, the above limitations or exclusions might not apply to you. This warranty gives you
specific legal rights, and you might, also, have other rights, which vary from State to State.
By using this Product, you agree that this Limited Warranty is governed by the laws of the State of Illinois; that this Limited Warranty shall be interpreted and enforced only in accordance
with the laws of the State of Illinois (excluding its conflicts of law provisions); and that you submit yourself to the jurisdiction of the 23rd Judicial Circuit, Kendall County, Illinois, which
shall have exclusive jurisdiction over any controversy or dispute arising under or with regard to this Limited Warranty.
Distributed in the UK by.....
Pump Engineering Limited.
Unit B1, Riverside Industrial Estate,
Littlehampton, West Sussex, BN17 5DF, United Kingdom
Tel: 01903 730900 Fax: 01903 730234
email: [email protected] Web: www.pumpeng.co.uk
