4.
911 / E911 Functionality
4.1 The Service includes a 911 / Enhanced 911 (E911) function which
may differ from the 911 service furnished by other providers. I have
carefully read the information herein and acknowledge and accept
any limitations of the 911/E911 function. I agree to convey these
limitations to ALL persons who may place calls using the Service.
I understand anyone with questions regarding the 911/E911 function
should contact the MTC Cable Customer Service Group at
(845) 586-2288 during normal business hours.
4.2 In order for 911/E911 calls to be properly directed to emergency
service, MTC Cable must have my correct service address. If I
attempt to move the Service and/or MTA to another address without
MTC Cable approval, 911/E911 calls may be directed to the wrong
emergency authority resulting in delayed or lack of emergency serv
ice response. I agree that all changes in service address require
MTC Cable prior approval. The use of non-native phone number
(e.g. a number not from the local exchange) may also affect the per
formance of 911/E911 calling.
4.3 Cable Phone uses the electrical power in my location. If there is
an electrical power outage to the MTA, 911/E911 calling may be
interrupted if the battery back-up in the MTA is not installed, fails,
or is exhausted after several hours of use. Furthermore, calls, and
911/E911 calls may not be completed if there is a problem with net
work facilities as described in 3.3.
5). Billing and Payment
5.1 Cable Phone rates and charges can be found in the MTC Cable
Phone Price List. Operator may change any such rate or charge
upon 30 days' notice to Customer. If Customer continues to use any
form of the Service after the effective date of such change, he will be
deemed to consent to take Service under such changed rates or
charges.
5.2 Subscriber agrees to pay Operator for his/her subscription to the
Service and for all use of Subscriber's account, including applicable
charges for installation, if any, and all local state and federal taxes,
fees, and surcharges (including, but not limited to, gross revenue
and excise tax surcharges), and any assessments imposed on the
Service. The calling plans billed as a flat monthly fee do not include
certain call types. Both the amounts and types (ie: periodic, time
based, usage-based) of charges for the Service are subject to
change. Recurring monthly charges for Service will be billed monthly
in advance. Charges based upon actual use of the Service (including
but not limited to charges for international calls, directory assistance,
and/or operator assisted calls) will be billed in the next practicable
monthly billing cycle following such use, or as otherwise specified in
the price list. All charges are payable on the due date specified on
the bill. Subscriber is responsible for, and will pay, all charges for
Services and calls originated on or terminated to Subscriber's lines,
whether or not authorized by, or with the knowledge or consent of,
Subscriber.
5.3 If the computed charge for a measured call, computed tax, or sur
charge includes a fraction of a cent, the fraction is rounded up to the
nearest whole cent.
5.4 An administrative late charge may be assessed on Service accounts
that are past due and shall not exceed 1.5% per month, compound
ed monthly. If the Service is disconnected as a result of late pay
ments, a reconnect fee in addition to all past due amounts will be
collected before reconnection of service.
5.5 Service may allow access to other enhanced service providers (ie:
information service through 800, 888, 855, 866 and 877 numbers),
and other third party providers. Subscriber acknowledges that
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