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MTC Cable Phone 

Subscription Agreement 

Effective: October  1,  2015 

1. 

General: 

This Agreement is between the Subscriber and MTC Cable (Operator) and 

sets forth the terms and conditions governing the Operator's provisioning 

of the Service to the Subscriber.  The Agreement includes the MTC Cable 

Phone Service Installation Agreement,  " Letter of Authorization" to Change 

Subscribers' Local and Long Distance Telephone Service Provider,  and 

"MTC Cable Phone Price List" which are incorporated herein by reference. 

By enrolling in,  using, or paying for this service, I (Subscriber) agree to the 

prices, terms, and conditions set forth in this Agreement, including those 

related to E-911, service interruptions, and limitation of liability. If I do not 

agree to the pricing or to any terms or conditions, I will contact the MTC 

Cable offices immediately by calling (845) 586-2288 during normal busi­

ness hours to CANCEL SERVICE. 

2. 

Definitions 

(a).  "Cable Phone" means MTC Cable digital phone service which 

converts voice communications into Internet Protocol ("IP") for 

two-way local,  regional toll,  and long distance calling including 

calling features. 

(b).  "Service" means MTC "Cable Phone", also referred to as Cable 

Phone Service. 

(c).  "Agreement" means this MTC Cable Subscription Agreement 

for Cable Phone Service,  referred to as Service, which may be 

amended from time to time by Operator. 

(d).  "Operator" means MTC Cable, as well as all of its corporate 

parents,  affiliates,  and subsidiaries,  and all of their respective 

officers, directors, employees, owners,  agents, and contractors. 

(e).  "Subscriber" (also referred to as "I",  "Me", and "My" in this 

Agreement) means the account holder who is  18 years old or 

older authorized by Operator to access or use Cable Phone 

Service. 

(f).  "MTA" means Multimedia Terminal Adapter 
(g).  "Operator Equipment" shall mean all equipment,  such as MTA, 

external cabling and related electronics, and any software, that 

is installed and/or provided by MTC Cable.  Operator 

Equipment will remain property of MTC Cable 

(h).  "Customer Equipment" shall mean all equipment,  such as tele­

phone handsets, existing telephone wiring, and outlets not pur­

chased, installed, or maintained by MTC Cable. 

3. 

The Service 

3.1  Operator will provide subscriber with Multimedia Terminal Adapter 

("MTA") ,  access to the public switched telephone network ("PSTN"), 

and its services (the "Service") subject to this Agreement, from the 

date on which subscriber accepts the Agreement until either 

Operator or Subscriber terminates it as provided in Section 8. 

3.2  Operator will make reasonable efforts to provide Subscriber with con­

tinuous,  uninterrupted, expedient, and error-free Service. 

Nonetheless, I understand that temporary interruptions of the Service 

may occur as normal events in the provisioning and maintenance of 

the Service. I understand that Operator has no control over the facili­

ties or services of third parties, including underlying and connecting 

carriers, and that delays, errors or disruptions involving them are 

completely beyond Operator's control. 

17 

Содержание Cablephone

Страница 1: ...User Guide...

Страница 2: ...k you for signing up We re confident you ll enjoy this new service This booklet provides detailed instructions for setting up and making the most of all the features of Cable Phone If you have any que...

Страница 3: ...ll Forward Return Call Three Way Calling Do Not Disturb Call ID Blocking Information Anonymous Call Rejection Speed Calling 8 Call Trace MTC Cable Phone Voice Mail SETTING UP YOUR VOICE MAIL ACCESSING...

Страница 4: ...2...

Страница 5: ...Cable Phone Service web site http www mtctelcom com or call Customer Service at 845 586 3311 Operator Services To contact the operator dial O for local calls and 00 for long distance calls OPERATOR A...

Страница 6: ...see the Call ID information transmitted Call Waiting With Call Waiting you can take a second call without disconnecting the first When you are on the telephone a call waiting tone will alert you that...

Страница 7: ...CALL FORWARD FEATURE Lift the receiver and listen for dial tone Dial 73 Listen for confirmation that the feature has been deactivated THINGS TO REMEMBER Remember to turn the Selective Call Forwarding...

Страница 8: ...rb TO USE THE DO NOT DISTURB FEATURE Dial 78 to activate Dial 79 to deactivate Call ID Blocking Information With Call ID Blocking you can prevent your name and telephone number from being displayed on...

Страница 9: ...prompts TO ACTIVATE OR DEACTIVATE SELECTIVE CALL REJECTION Listen for a dial tone Dial 60 Listen to the ON OFF announcement To turn the feature on or off press or dial 3 TO ADD A NUMBER TO YOUR BLOCK...

Страница 10: ...AND LISTEN TO THE PROMPTS Listen for a dial tone Dial 64 Dial O to hear the instructions The following instructions are available via voice prompts TO ACTIVATE THE SELECTIVE CALL ACCEPTANCE FEATURE Li...

Страница 11: ...ernational calls Dial The system will return a confirmation tone to indicate that you have successfully assigned or changed the speed dial code TO USE THE SPEED CALLING 8 FEATURE Lift the receiver and...

Страница 12: ...10...

Страница 13: ...t when you have a message waiting Setting Up Your Voice Mail To set up your MTC Cable Phone Voice Mail service follow these easy to use instructions 1 From your MTC Number dial 98 or dial 845 586 1001...

Страница 14: ...message and play the next Press 3 Delete the message and play the next Press 4 Reply to a message Press 5 Send a message Press Skip a message Press 0 Help Press Return to main menu Record Your Greetin...

Страница 15: ...r ates over the MTC Cable network where sufficient band width is always allocated to voice signals to ensure con sistent high quality Q Can Cable Phone replace traditional phone service in my home or...

Страница 16: ...CablePhone...

Страница 17: ...d is therefore independent of cable television services However network outages caused by storm damages broken poles etc will interrupt your Cable Phone services Q Can I use my high speed modem and ta...

Страница 18: ...CablePhone...

Страница 19: ...of its corporate parents affiliates and subsidiaries and all of their respective officers directors employees owners agents and contractors e Subscriber also referred to as I Me and My in this Agreeme...

Страница 20: ...CablePhone...

Страница 21: ...hange he will be deemed to consent to take Service under such changed rates or charges 5 2 Subscriber agrees to pay Operator for his her subscription to the Service and for all use of Subscriber s acc...

Страница 22: ...to service or relocate equipment If any MTC Cable Equipment is lost stolen unreturned damaged sold transferred or encumbered Subscriber agrees to pay MTC Cable the prevailing list price for its repla...

Страница 23: ...to MTC Cable accurate complete and current Subscriber information including but not limited to legal name address and payment data Failure to provide this updated and accurate information will consti...

Страница 24: ...r of number would not violate applicable law process es or procedures d Subscriber acknowledges that to avoid an interruption in phone service it is extremely important that Subscriber has MTG install...

Страница 25: ...l charges reg ulatory fees taxes and surcharges To qualify Subscriber must request the credit from Operator within thirty 30 days of the failure Credits will be applied only against current and future...

Страница 26: ...ucts or service provided by Operator to Subscriber 12 Costs of Collection and Enforcement In the event Operator is required to initiate legal proceedings to collect any amounts due for services equipm...

Страница 27: ......

Страница 28: ...Monday Friday 8 30 a m 4 30 p m Phone 845 586 2288 Mail PO Box 260 Margaretvil le NY 12455 MTC Cable Customer Service Office 579 Main Street Margaretvil le NY 12455 E Mail mtc catskill net Web Site w...

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