MTC Cablephone, Руководство пользователя

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Frequently Asked Questions
Q: What is Cable Phone?
A: Cable Phone is a multi feature, digital phone service
available from MTC Cable. Cable Phone is comparable to
traditional phone service with the benefits of having con­
venient phone features and unlimited long distance within
the US for one low monthly rate.
Q: Where is MTC Cable Phone Service Available?
A: Cable Phone Service is available in most locations
where MTC Cable provides existing television or internet
service.
Q: How does Cable Phone compare to a
VoIP Service?
A: While MTC Cable Phone Service is an IP-based
telephony service, Cable Phone is managed over MTC's
private IP network so customer's calls never touch the
public Internet. Traditional VoIP providers (as advertise
regularly on TV) connect your calls via the public Internet
and are subject to delays and static which can occur
when using this open, public network. Cable Phone oper­
ates over the MTC Cable network where sufficient band­
width is always allocated to voice signals to ensure con­
sistent, high quality.
Q: Can Cable Phone replace traditional phone service
in my home or business?
A: Yes. Cable Phone provides all your local, in-state and
long distance calling, so you can replace your current
residential or business phone service.
Q: Can I keep my current phone number when switch­
ing to Cable Phone service?
A: Yes, if your number is portable (able to transfer or "port
it" to a new carrier) you will be able to keep your existing
phone number.
Q: Should I disconnect my current phone service?
A: If you kept your current phone number (ported your
number), MTC Cable will have contacted your previous
phone provider to ensure that your phone service was dis­
connected. We recommend that you verify with you previ­
ous provider that your service with them has been discon­
nected. In some instances (where lifeline service or cer­
tain security systems are in place), it may be preferred to
keep your existing provider and use Cable Phone for its
features and unlimited calling options.
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